Help Desk Manager Jobs in Pawtucket, RI
- Warren, RI (12 miles from Pawtucket, RI)
- 17 days ago
- Warren, RI (12 miles from Pawtucket, RI)
- 17 days ago
Audio/Visual and Site Support Oversee AV infrastructure and equipment in corporate locations, ensuring systems are operational, modernized, and supported for meetings and events....
US IT Service Desk Manager - Norwood - Greater Boston - $140k
- Norwood, MA (23 miles from Pawtucket, RI)
- 28 days ago
- Norwood, MA (23 miles from Pawtucket, RI)
- 28 days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
IT Service Desk Manager, Americas
- East Walpole, MA (21 miles from Pawtucket, RI)
- 28 days ago
- East Walpole, MA (21 miles from Pawtucket, RI)
- 28 days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
Demographic Data for Pawtucket, RI
Moving to Pawtucket, RI? Find some basic demographic data about Pawtucket, RI below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Pawtucket, RI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pawtucket, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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