Help Desk Manager Jobs in Newton, MA
- HealthEdge
- Boston, MA (6 miles from Newton, MA)
- 2 hours ago
- Boston, MA (6 miles from Newton, MA)
- 2 hours ago
teams across multiple time zones Experience supporting organizations of 5,000+ employees in complex, multi-site environments Deep expertise in ITSM frameworks (ITIL v3 or v4 certification strongly...
Remote- Service Global, Inc.
- Boston, MA (6 miles from Newton, MA)
- 10 days ago
- Boston, MA (6 miles from Newton, MA)
- 10 days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In Person- Biogen
- Cambridge, MA (3 miles from Newton, MA)
- 23 days ago
- Cambridge, MA (3 miles from Newton, MA)
- 23 days ago
Additionally, you will document key deskside support processes, create training materials, and uphold support standards....
In PersonThe Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (3 miles from Newton, MA)
- 90+ days ago
- Cambridge, MA (3 miles from Newton, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (3 miles from Newton, MA)
- 90+ days ago
- Cambridge, MA (3 miles from Newton, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Newton, MA
Moving to Newton, MA? Find some basic demographic data about Newton, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Newton, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Newton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Systems Center Configuration Manager
- IT Strategy
- Healthcare IT
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- IT Service Management
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Windows PowerShell
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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