Help Desk Manager Jobs in Massachusetts
Application Support Specialist with ERP in Essex pay upto 43k in Chelmsford
- Energy Jobline ZR
- Chelmsford, MA
- 5 days ago
- Chelmsford, MA
- 5 days ago
You must have experience of supporting ERP Systems and SQL Database and Workflow skills \n Core Responsibilities \n Enterprise (ERP) System Ownership & Support \n \n Serve as the subject matter expert...
In PersonDevelop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteEstablish clear goals and performance expectations; conduct regular performance evaluations and support professional development....
In Personleading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...
In PersonSenior Manager of Technical Support Engineering
- Pega (Pegasystems Inc.)
- Waltham, MA
- 30+ days ago
- Waltham, MA
- 30+ days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
In Person- Applause App Quality, Inc
- Framingham, MA
- 30+ days ago
- Framingham, MA
- 30+ days ago
Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....
HybridA support group will consist of multiple applications supporting multiple business lines....
In PersonIT Service Desk Manager, Americas
- Hollingsworth & Vose
- East Walpole, MA
- 45+ days ago
- East Walpole, MA
- 45+ days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA
- 60+ days ago
- Cambridge, MA
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA
- 60+ days ago
- Cambridge, MA
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
HybridDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- MacOS
- Pivot Tables
- Computer Science
- Routing
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills