Help Desk Manager Jobs
In addition, the IT Support Services Manager will ensure that suitable systems, policies and procedures are in place to support the operational and administrative requirements and will develop and support...
Application Support Specialist Only local to Michigan
- Rochester Hills, MI
- 13 hours ago
- Rochester Hills, MI
- 13 hours ago
Application Support Specialist || Only local to Michigan Position: Application Support Specialist Location: Rochester Hills, MI (Hybrid) Duration: 1+ Years Job Description: Onsite position in the District...
Application Support Specialist About this Position: Job Title: Application Support Specialist Experience Level: 3-5 years Environment: Court Audio Video broadcast/recording technology such as JAVS,...
Applications Support Manager - Risk & Catastrophe Modeling
- New York, NY
- 14 hours ago
- New York, NY
- 14 hours ago
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users experiencing technical issues....
Advanced knowledge of desktop operating systems, desktop security, and desktop hardware and software installation procedures in an enterprise environment....
Maintain accurate documentation of support processes, ticket resolutions, and user guides. 7. Ensure proper onboarding and support for new technology rollouts across the district. 8....
IMAC - PC Install, Moves, Adds and Changes Image in support of break fix support Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Direct end...
At KinderCare Learning Companies, youll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day....
Provide coverage for afterhours, emergency support issues....
Windows desktop engineer End user support (200 users in one location) Software support (MS office) installation and user support Service requests & Incident via ticketing systems Desktop/laptop/printer...
Provide Tier 2 and above support, ensuring that complex technical issues are escalated and resolved in a timely manner....
Remote WorkThis role ensures prompt, professional user support in areas including email, directories, Windows desktop applications, and contract-deployed applications....
Interface with County IT team on incidents and problems that need higher level technical support....
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs Nationwide
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Hardware Support
- Virus Removal
- IT Leadership
- IT Strategy
- BMC Remedy
- Apple OS X
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Infrastructure Management
- Application Support
- Mobile Device Management
- Windows 10
- Android
- Service Delivery
- VoIP
- Knowledge Management
- Operating Systems
- Computer Science
- Incident Management
- MacOS
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- Electronic Health Record
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Strategy Development
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Collaboration
- Documentation
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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