Help Desk Manager Jobs
HII Team Manager, Service Desk
- Bell Techlogix
- Indianapolis, IN
- 10 hours ago
- Indianapolis, IN
- 10 hours ago
Maintains organizational effectiveness and efficiency by supporting, implementing and communicating strategic plans....
In PersonUS - Staffing - IT - Application Support Specialist
- US Tech Solutions
- Boston, MA
- 1 day ago
- Boston, MA
- 1 day ago
US Tech Solutions US - Staffing - IT - Application Support Specialist Boston, MA Apply $24-$25 per hour Boston, MA Contract Duration: 12 Months Contract Job Description: Experience with Microsoft Power...
In Person- Pomeroy Technologies LLC
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
system and various Apple tools and applications;Provide operating system updates for Macintosh desktops/laptops;Provide graphical user interface-level assistance with Mac OS X Server configuration...
In PersonFamiliarity with ITSM tools (e.g., Zohodesk, Topdesk, Azure DevOps) for ticketing and incident management. Experience supporting enterprise applications or software used in the Mortgage industry....
Remote Full TimeAFSIM Application Support Specialist - TS/SCI
- Solutions Through Innovative Technologies, Inc.
- Dayton, OH
- 2 days ago
- Dayton, OH
- 2 days ago
Technical Proficiency Operating systems: Solid userlevel and basic admin skills on Windows Databases & SQL: Ability to query relational databases (basic SELECTs, troubleshooting data issues)....
In PersonManager, Application Support & Operations
- Renuity Operations, LLC.
- Charlotte, NC
- 2 days ago
- Charlotte, NC
- 2 days ago
Strong working knowledge of ticketing/ITSM platforms (e.g., FreshService, Jira Service Management) and queue/workflow design....
In PersonSupport the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac...
In PersonAs a Deskside Support Technician, you will be part of the IT Support Department supporting the technical needs of the organization....
In PersonWeb Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Pierre, SD
- 3 days ago
- Pierre, SD
- 3 days ago
Provide first line of support, performing initial incident management and triage....
HybridWhat You'll Do: Lead and develop a team of 2-4 application support professionals, guiding them through stabilization, optimization, and ongoing support of a newly implemented Oracle environment Support...
In PersonThe Technical Security Help Desk Manager leads a technical support team providing support for the enterprise strategy, design, and operation of systems governing user digital identities and access permissions...
RemoteCustomer Service Excellence Ensure prompt, courteous, and effective support to all users. Handle escalated support issues and follow up to ensure resolution....
In PersonAs needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In PersonSupport major incident management activities and ensure timely communication during high-impact events....
In PersonCollaborative mindset: partnering across departments to drive innovation and support QuantumScape's mission....
In PersonHelp Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs Nationwide
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- BMC Remedy
- Problem Management
- SQL Server Integration Services
- Apple OS X
- System Engineering
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- Operating Systems
- Service Delivery
- IT Service Management
- Computer Science
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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