Help Desk Manager Jobs in Boston, MA
management Previous experience in merger and acquisition IT integration projects a plus HealthEdge commits to building an environment and culture that supports the diverse representation of our teams...
RemoteHelpdesk Supervisor - Information Technology
- Committee for Public Counsel Services
- Boston, MA
- 19 days ago
- Boston, MA
- 19 days ago
Responsibilities RESPONSIBILITIES Overseeing IT service delivery to ensure sound and effective IT service management techniques and seeking out opportunities to improve services and maintain industry...
RemoteSenior Manager, Technical Support
- Red Hat Inc.
- Lowell, MA (23 miles from Boston, MA)
- 29 days ago
- Lowell, MA (23 miles from Boston, MA)
- 29 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
Remoteleading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...
In PersonA support group will consist of multiple applications supporting multiple business lines....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (3 miles from Boston, MA)
- 60+ days ago
- Cambridge, MA (3 miles from Boston, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (3 miles from Boston, MA)
- 60+ days ago
- Cambridge, MA (3 miles from Boston, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
HybridDemographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Boston, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- BMC Remedy
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Operating Systems
- Service Delivery
- MacOS
- Incident Management
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills