Help Desk Manager Jobs in Highland, MI
- Southfield, MI (18 miles from Highland, MI)
- 2 days ago
- Southfield, MI (18 miles from Highland, MI)
- 2 days ago
What you’ll do… The Senior Support Specialist position is responsible for the support of end user desktop, laptop, phone, mobile device hardware, and software services....
Application Support Specialist
- Rochester Hills, MI (23 miles from Highland, MI)
- 23 days ago
- Rochester Hills, MI (23 miles from Highland, MI)
- 23 days ago
Enter and escalate support tickets to County IT for advanced technical problems. Learn and support court-specific technologies, including the MiFILE application and audio/visual systems....
Application Support Specialist
- Pontiac, MI (15 miles from Highland, MI)
- 27 days ago
- Pontiac, MI (15 miles from Highland, MI)
- 27 days ago
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on...
Court Application Support Specialist
- Rochester Hills, MI (23 miles from Highland, MI)
- 28 days ago
- Rochester Hills, MI (23 miles from Highland, MI)
- 28 days ago
Fast-paced, high-responsibility environment supporting live court operations. Collaborative team with support from other court sites and software experts....
Demographic Data for Highland, MI
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Salary for Help Desk Manager Jobs in Highland, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Highland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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