Help Desk Manager Jobs in Michigan
Must possess technical aptitude for learning new and complex systems that will ultimately be supported. Must have hands-on experience with Microsoft Windows operating systems....
In PersonMaintain consistent inventory levels for Help Desk-supported hardware and supplies. Identify cost-effective purchasing options and support IT budget management....
In PersonThe IT Operations Manager owns ITIL-aligned service management processes, service level agreements, and operational metrics....
In PersonThis role ensures adherence to IT Service Management (ITSM) best practices, drives continuous improvement, and fosters a culture of accountability and excellence....
HybridThis position plays a critical role in ensuring the seamless delivery of IT support, project coordination, and troubleshooting, while fostering collaboration across various technical groups....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Detroit, MI
- 30+ days ago
- Detroit, MI
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonOverview Amyx is seeking to hire a Help Desk Manager to oversee and manage the Commercial and Government Entity (CAGE) Registration and Operations Support Help Desk at the Defense Logistics Agency (...
In PersonDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Michigan
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Apple OS X
- Windows OS
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- Incident Management
- IT Support
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Installation
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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