Help Desk Manager Jobs in Detroit, MI
This role ensures adherence to IT Service Management (ITSM) best practices, drives continuous improvement, and fosters a culture of accountability and excellence....
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Detroit, MI
- 28 days ago
- Detroit, MI
- 28 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Detroit, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Knowledge Management
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Mobile Device Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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