Help Desk Manager Jobs in Ann Arbor, MI
This position plays a critical role in ensuring the seamless delivery of IT support, project coordination, and troubleshooting, while fostering collaboration across various technical groups....
Desktop Support Supervisor University of Michigan - Ann Arbor
- Ann Arbor, MI
- 12 days ago
- Ann Arbor, MI
- 12 days ago
Support Supervisor Manage daily desktop support operations, including scheduling, resource allocation, classroom support, and outage response....
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Ann Arbor, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- R Programming
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Policy Development
- Coaching
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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