Help Desk Manager Jobs in Dudley, MA
FSO Technical Support / Deskside Support
- Northborough, MA (24 miles from Dudley, MA)
- 2 days ago
- Northborough, MA (24 miles from Dudley, MA)
- 2 days ago
Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges....
- Worcester, MA (15 miles from Dudley, MA)
- 3 days ago
- Worcester, MA (15 miles from Dudley, MA)
- 3 days ago
As a Help Desk Manager, you will lead our Help Desk team....
Demographic Data for Dudley, MA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Dudley, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Dudley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Pivot Tables
- Computer Science
- Routing
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Coaching
- Telephone Skills
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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