Help Desk Manager Jobs in Glen Arm, MD
- Windsor Mill, MD (17 miles from Glen Arm, MD)
- 3 days ago
- Windsor Mill, MD (17 miles from Glen Arm, MD)
- 3 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
- Woodlawn, MD (14 miles from Glen Arm, MD)
- 17 days ago
- Woodlawn, MD (14 miles from Glen Arm, MD)
- 17 days ago
for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using ServiceNow application for logging tickets and requests....
Service Desk Manager (IT Assistant Director I)
- Baltimore, MD (12 miles from Glen Arm, MD)
- 60+ days ago
- Baltimore, MD (12 miles from Glen Arm, MD)
- 60+ days ago
Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...
Demographic Data for Glen Arm, MD
Moving to Glen Arm, MD? Find some basic demographic data about Glen Arm, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Glen Arm, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glen Arm, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Zendesk
- Operating Systems
- Windows 10
- Information Technology Management
- Mobile Device Management
- Incident Management
- Computer Science
- User Experience
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Team Leading
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Microsoft Active Directory
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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