Help Desk Manager Jobs in Adelphi, MD
- CALIBRE Systems
- Washington, DC (8 miles from Adelphi, MD)
- 4 days ago
- Washington, DC (8 miles from Adelphi, MD)
- 4 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (14 miles from Adelphi, MD)
- 4 days ago
- Mc Lean, VA (14 miles from Adelphi, MD)
- 4 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- BRMi
- Rockville, MD (11 miles from Adelphi, MD)
- 4 days ago
- Rockville, MD (11 miles from Adelphi, MD)
- 4 days ago
Qualifications Minimum 4 years of help desk or desktop support experience. Strong knowledge of Windows and macOS operating systems....
In Person- Booz Allen
- Arlington, VA (10 miles from Adelphi, MD)
- 5 days ago
- Arlington, VA (10 miles from Adelphi, MD)
- 5 days ago
Help Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....
In Person- Apex Systems
- Washington, DC (8 miles from Adelphi, MD)
- 7 days ago
- Washington, DC (8 miles from Adelphi, MD)
- 7 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (4 miles from Adelphi, MD)
- 11 days ago
- Hyattsville, MD (4 miles from Adelphi, MD)
- 11 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (2 miles from Adelphi, MD)
- 11 days ago
- Silver Spring, MD (2 miles from Adelphi, MD)
- 11 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (11 miles from Adelphi, MD)
- 13 days ago
- McLean, VA (11 miles from Adelphi, MD)
- 13 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In Person- QED National
- Reston, VA (20 miles from Adelphi, MD)
- 17 days ago
- Reston, VA (20 miles from Adelphi, MD)
- 17 days ago
Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....
HybridHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (13 miles from Adelphi, MD)
- 17 days ago
- Annapolis Junction, MD (13 miles from Adelphi, MD)
- 17 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
- Washington, DC (8 miles from Adelphi, MD)
- 19 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In Person- Insight Global
- Arlington, VA (10 miles from Adelphi, MD)
- 25 days ago
- Arlington, VA (10 miles from Adelphi, MD)
- 25 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonDemographic Data for Adelphi, MD
Moving to Adelphi, MD? Find some basic demographic data about Adelphi, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Adelphi, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Adelphi, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- ConnectWise
- Remote Support
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- BMC Remedy
- IT Strategy
- Service Now PaaS
- Healthcare IT
- Windows 10
- Windows OS
- Application Support
- Incident Management
- IT Service Management
- Service Delivery
- Android
- MacOS
- Operating Systems
- Mobile Device Management
- Information Technology Management
- VoIP
- Knowledge Management
- IT Support
- Computer Science
- ITIL
- ServiceNow
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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