Help Desk Manager Jobs in Maryland

1-12 of 12 Jobs

Warehouse Deskside Support Technician

  • Hagerstown, MD
  • 1 day ago
  • Hagerstown, MD
  • 1 day ago

This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...

Deskside Support Technician

  • Derwood, MD
  • 6 days ago
  • Derwood, MD
  • 6 days ago

Environment Notes: Full life cycle support for all Montgomery County IT assets, help desk support, deskside support, 12k users, 15k assets, break fix, replacement, disposals, imaging, service help desk...

IT Client Services Manager

  • Cambridge, MD
  • 9 days ago
  • Cambridge, MD
  • 9 days ago

ITIL Foundations V4. 3+ years of experience in a major IT Service Management Platform, preferably ServiceNow....

On-Site Helpdesk Lead

  • Windsor Mill, MD
  • 9 days ago
  • Windsor Mill, MD
  • 9 days ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

Deskside Support Specialist

  • Rockville, MD
  • 13 days ago
  • Rockville, MD
  • 13 days ago

Deskside Support Specialist Rockville, Maryland, United States | Posted: 7/15/2025 Indotronix is an Equal Opportunity Employer....

Application Support Specialist

  • College Park, MD
  • 15 days ago
  • College Park, MD
  • 15 days ago

supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...

Remote Work

Service Desk Manager

  • Adelphi, MD
  • 22 days ago
  • Adelphi, MD
  • 22 days ago

system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...

Shift Lead- HelpDesk

  • Woodlawn, MD
  • 23 days ago
  • Woodlawn, MD
  • 23 days ago

for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using ServiceNow application for logging tickets and requests....

Service Desk Request Queue Manager

  • Adelphi, MD
  • 60+ days ago
  • Adelphi, MD
  • 60+ days ago

Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....

Service Desk Manager (IT Assistant Director I)

  • Baltimore, MD
  • 60+ days ago
  • Baltimore, MD
  • 60+ days ago

Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...

Software Application Support Specialist

  • Fulton, MD
  • 60+ days ago
  • Fulton, MD
  • 60+ days ago

We're seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....

Queue Manager

  • Columbia, MD
  • 90+ days ago
  • Columbia, MD
  • 90+ days ago

Requirements Required Skills, Experience, and Education: Bachelor's degree and three (3) years' experience or an Associate's degree and five (5) years' experience working with customer technology and support...

Demographic Data for Maryland

Moving to Maryland? Find some basic demographic data about Maryland below.


Local
National
6,176,902
140,318

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Certificación en Help Desk Manager by CertiProf - HDMPC
Fundamentos Certificacion Help DeskHelp Desk Practicas para Analistas y Managers - Complemento para ITIL v4Tambien aplica para Service Desk Analistas y ManagersHelp Desk es un entrenamiento basado...

Title Synonyms

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Salary for Help Desk Manager Jobs in Maryland

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers in Maryland offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.4%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Maryland
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%