Help Desk Manager Jobs in Maryland
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In PersonHelp Desk Manager Annapolis Description Candidate Duties include: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail...
In PersonWarehouse Deskside Support Technician
- Insight Global
- Hagerstown, MD
- 30+ days ago
- Hagerstown, MD
- 30+ days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
In Personsupporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD
- 90+ days ago
- Adelphi, MD
- 90+ days ago
Preferred: Information Technology Infrastructure Library (ITIL) v4 certification A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
In PersonDemographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Maryland
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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