Help Desk Manager Jobs in Maryland
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD
- 26 days ago
- Hyattsville, MD
- 26 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD
- 26 days ago
- Silver Spring, MD
- 26 days ago
support....
HybridAbout this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD
- 30+ days ago
- Annapolis Junction, MD
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonWarehouse Deskside Support Technician
- Insight Global
- Hagerstown, MD
- 30+ days ago
- Hagerstown, MD
- 30+ days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD
- 30+ days ago
- Bethesda, MD
- 30+ days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Personas a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonOperations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
Remotesupporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Maryland
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- Computer Operations
- IT Service Management
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Onboarding
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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