Help Desk Manager Jobs in Rockville, MD
Supervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (14 miles from Rockville, MD)
- 22 hours ago
- Washington, DC (14 miles from Rockville, MD)
- 22 hours ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (13 miles from Rockville, MD)
- 1 day ago
- Arlington, VA (13 miles from Rockville, MD)
- 1 day ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (14 miles from Rockville, MD)
- 7 days ago
- Washington, DC (14 miles from Rockville, MD)
- 7 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonTier 2 / Help Desk lead - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (14 miles from Rockville, MD)
- 7 days ago
- Washington, DC (14 miles from Rockville, MD)
- 7 days ago
Required Technical Skills: Technical support, networking, application support, problem solving....
In PersonHelp Desk Supervisor/Sr. User Trainer
- ZP Group
- Washington, DC (14 miles from Rockville, MD)
- 8 days ago
- Washington, DC (14 miles from Rockville, MD)
- 8 days ago
Hands-on familiarity with network, telecommunications, and operating systems relevant to supported applications....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (14 miles from Rockville, MD)
- 8 days ago
- Washington, DC (14 miles from Rockville, MD)
- 8 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- General Dynamics Information Technology
- Falls Church, VA (14 miles from Rockville, MD)
- 10 days ago
- Falls Church, VA (14 miles from Rockville, MD)
- 10 days ago
Our work depends on an Application Support Manager joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service....
In Person- Eclaro
- Arlington, VA (13 miles from Rockville, MD)
- 11 days ago
- Arlington, VA (13 miles from Rockville, MD)
- 11 days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
In PersonEnterprise Service Desk Manager
- ZP Group
- Arlington, VA (13 miles from Rockville, MD)
- 11 days ago
- Arlington, VA (13 miles from Rockville, MD)
- 11 days ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
In PersonHelp Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Leidos
- Washington, DC (14 miles from Rockville, MD)
- 12 days ago
- Washington, DC (14 miles from Rockville, MD)
- 12 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonIncident/Problem/Queue Manager Incident/Problem/Queue Manager
- Leidos
- Washington, DC (14 miles from Rockville, MD)
- 12 days ago
- Washington, DC (14 miles from Rockville, MD)
- 12 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
In Person- Charles F. Day & Associates
- Alexandria, VA (19 miles from Rockville, MD)
- 13 days ago
- Alexandria, VA (19 miles from Rockville, MD)
- 13 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (10 miles from Rockville, MD)
- 20 days ago
- McLean, VA (10 miles from Rockville, MD)
- 20 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
Hybrid- Perspecta
- Arlington, VA (13 miles from Rockville, MD)
- 20 days ago
- Arlington, VA (13 miles from Rockville, MD)
- 20 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
In Person- ValidaTek
- McLean, VA (10 miles from Rockville, MD)
- 23 days ago
- McLean, VA (10 miles from Rockville, MD)
- 23 days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
In PersonDemographic Data for Rockville, MD
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Salary for Help Desk Manager Jobs in Rockville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Rockville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- IT Service Management
- Infrastructure Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Documentation
- Prioritizing
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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