Help Desk Manager Jobs in Toughkenamon, PA
- Affiliated Independent Distributors
- Wayne, PA (24 miles from Toughkenamon, PA)
- 30+ days ago
- Wayne, PA (24 miles from Toughkenamon, PA)
- 30+ days ago
Oversee the use and optimization of IT service management (ITSM) tools and ticketing systems....
HybridApplication Support Specialist Lead
- AmeriHealth Caritas
- West Chester, PA (13 miles from Toughkenamon, PA)
- 30+ days ago
- West Chester, PA (13 miles from Toughkenamon, PA)
- 30+ days ago
Role Overview The Application Support Specialist Lead will support a Healthcare Care Management System platform for a state government market product, Long Term Services & Support (LTSS)....
HybridDemographic Data for Toughkenamon, PA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Toughkenamon, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Toughkenamon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Help Desk Management
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Military Background
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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