Help Desk Manager Jobs in Pennsylvania
Application Support Specialist CORE Natural Resources (Canonsburg, PA) resp for key apps rel to Oracle Fusion SCM Cloud, Order Mgmt, & Fincl apps, inc prcrmnt, item mastr, vendr mgmt, custm PaaS apps...
Cloud Infrastructure; providing day-to-day user support for the core business areas you support; providing end user training to ensure consistent business processes are applied; and participating in...
Remote WorkShare weekend on-call rotation and extended hours support (if applicable)....
Must be willing and able to assist in IT help desk support as a backup to other members of the department....
Provides Tier 2 support for colleague use and systems at the university. Trains Tier 1 support team as needed to help with Colleague support....
Demonstrated experience managing enterprise helpdesk or support operations in a diverse academic environment. Strong understanding of ITIL service management principles....
Linux and Cloud Application Support Specialist
- Pittsburgh, PA
- 60+ days ago
- Pittsburgh, PA
- 60+ days ago
Responsibilities for this Position ROLE AND POSITION OBJECTIVES:As a Linux and Cloud Application Support Specialist for Space and Intelligence Systems, youll be a member of a cross functional team responsible...
Demographic Data for Pennsylvania
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Salary for Help Desk Manager Jobs in Pennsylvania
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Backup
- Application Support
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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