Help Desk Manager Jobs in Pennsylvania
Vice President, Application Support Manager
- The Bank of New York Mellon
- Pittsburgh, PA
- 5 hours ago
- Pittsburgh, PA
- 5 hours ago
. - Advanced certifications in application support or IT service management preferred. EXPERIENCE: Typically 6-10 years of experience....
In Person- ASTM International
- Conshohocken, PA
- 18 hours ago
- Conshohocken, PA
- 18 hours ago
Follow and reinforce consistent service management practices for incident management, service requests, escalation, and knowledge management....
In PersonDeskside Support - Local to Santa Ana California / Local to Pittsburgh
- Wissen Infotech
- Pittsburgh, PA
- 4 days ago
- Pittsburgh, PA
- 4 days ago
Role: Deskside Support - Local to Santa Ana California / Local to Pittsburgh Introduction: As a Deskside Support technician, you will be responsible for providing technical support and maintenance...
In PersonKforce has a client located in Newtown Square, PA that is looking for an Interim Service Desk Manager. The duration of this role is 3-6 months (potential extension). The role is hybrid but they...
RemoteExperience working with IT service management (ITSM) platforms such as Freshservice, ServiceNow, or Jira Service Management....
In PersonEnd User Devices (EUD) Deskside Support Technician (OUSW Policy)
- Empower AI
- Fairfield, PA
- 22 days ago
- Fairfield, PA
- 22 days ago
End User Devices (EUD) Deskside Support Technician (OUSW Policy) Empower AI United States, Pennsylvania, Fairfield May 12, 2026 End User Devices (EUD) Deskside Support Technician (OUSW Policy) Job...
In PersonManager Service Desk and PC Support (Full Time/Days)
- Penn Medicine
- Lancaster, PA
- 27 days ago
- Lancaster, PA
- 27 days ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
In Person Full TimeApplication Support Specialist
- County Of Montgomery
- Pittsburgh, PA
- 30+ days ago
- Pittsburgh, PA
- 30+ days ago
Application Support Specialist - 26002593 Pittsburgh, PA 1 DAYS AGO 22528269 Summary Pittsburgh, PA In-Person Competitive Salary 5 Years Experience Bachelor's degree No Commission 40.00 hours per...
RemoteCSV and Lab Application Support Specialist
- Frontage Laboratories
- Exton, PA
- 30+ days ago
- Exton, PA
- 30+ days ago
CSV and Lab Application Support Specialist Title: CSV and Lab Application Specialist Location: Exton, PA Reports to : Senior Director IT Infrastructure Full-time (40 hrs./week) on site Frontage...
In PersonSummary The IT Service Desk Manager reports directly to the Director of IT Client Services and is in a hands-on position responsible for supervising and coordinating the operation and maintenance...
In PersonApplication Support Specialist
- City of Philadelphia, PA
- Philadelphia, PA
- 90+ days ago
- Philadelphia, PA
- 90+ days ago
Company Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major...
In PersonDemographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Pennsylvania
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- IT Operations
- IT Governance
- Public Key Infrastructure
- ConnectWise
- Windows 10
- IT Leadership
- VPN
- Systems Center Configuration Manager
- Problem Management
- BMC Remedy
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- Windows OS
- Application Support
- Computer Science
- Operating Systems
- Service Delivery
- MacOS
- Knowledge Management
- Help Desk Support
- Zendesk
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Microsoft Office 365
- Resolution
- Continuous Improvement
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Key Performance Indicator
- Technical Support
- Artificial Intelligence
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Troubleshooting
- Auditing
- Prioritizing
- Documentation
- Coaching
- Process Improvement
- Mentoring
- Reporting
- Collaboration
- Employee Development
- Education Experience
- Problem Solving
- Microsoft Office
- Staff Supervision
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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