Help Desk Manager Jobs in Pennsylvania
IT Applications Support Manager
- Logisoft Technologies Inc
- Philadelphia, PA
- 3 days ago
- Philadelphia, PA
- 3 days ago
We are seeking an experienced IT Support Manager to lead our IT support teams, ensuring seamless operations across Customer Experience platforms, Commercial systems (including Salesforce), Master Data...
In PersonApplication Support Specialist
- City of Philadelphia, PA
- Philadelphia, PA
- 8 days ago
- Philadelphia, PA
- 8 days ago
At least three years of experience in application support or a closely related technical support role....
In Person- Newrez Family of Companies
- Fort Washington, PA
- 10 days ago
- Fort Washington, PA
- 10 days ago
Major Incident Management Ensure all teams are trained in incident response procedures and consistently follow defined ITIL-aligned practices....
In PersonSenior Deskside Support Technician
- Safelite AutoGlass
- Nanticoke, PA
- 18 days ago
- Nanticoke, PA
- 18 days ago
Management (preferred) (Medium proficiency) Retail Support Experience (preferred) (Medium proficiency) A+ Certification (preferred) (Medium proficiency) The ability to lift for transport equipment...
In PersonApplication Support Specialist (ATS)
- Chenega Corporation
- Gettysburg, PA
- 21 days ago
- Gettysburg, PA
- 21 days ago
Chenega Agile Real-Time Solutions (CARS) is seeking an Application Support Specialist to provide end-user support and ensure the availability and stability of the FCCs licensing software applications...
In PersonRequired Skills & Qualifications 3+ years of experience supporting end users in a help desk or deskside support environment Strong knowledge of Microsoft Windows operating systems (configuration, troubleshooting...
In PersonPosition Overview: The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service, technical support, desktop support, and manage all aspects of the Helpdesk....
In PersonEvening/Weekend Service Desk Supervisor
- Drexel University
- Philadelphia, PA
- 30+ days ago
- Philadelphia, PA
- 30+ days ago
Evening/Weekend Service Desk Supervisor Drexel University - 4.1 Philadelphia, PA Job Details Part-time 1 day ago Qualifications Answering patron inquiries Maintenance work Mid-level Supervising...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Philadelphia, PA
- 30+ days ago
- Philadelphia, PA
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonThis person's main duties will be planning, organizing, and day to day management of the help desk team's support and priorities....
In PersonDemographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Pennsylvania
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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