Help Desk Manager Jobs in West Reading, PA
- Customers Bank
- Reading, PA (2 miles from West Reading, PA)
- 21 days ago
- Reading, PA (2 miles from West Reading, PA)
- 21 days ago
Required Skills & Qualifications 3+ years of experience supporting end users in a help desk or deskside support environment Strong knowledge of Microsoft Windows operating systems (configuration, troubleshooting...
In PersonDemographic Data for West Reading, PA
Moving to West Reading, PA? Find some basic demographic data about West Reading, PA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in West Reading, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in West Reading, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Apple OS X
- Windows OS
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- Incident Management
- IT Support
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Installation
- Resolution
- Agile
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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