Help Desk Manager Jobs in Honeoye Falls, NY
Application Support Specialist
- Calero
- Rochester, NY (12 miles from Honeoye Falls, NY)
- 30+ days ago
- Rochester, NY (12 miles from Honeoye Falls, NY)
- 30+ days ago
Responsibilities : Answer incoming phone calls to the support team, ensuring all customer contacts are thoroughly documented using an incident management system....
In PersonDemographic Data for Honeoye Falls, NY
Moving to Honeoye Falls, NY? Find some basic demographic data about Honeoye Falls, NY below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Honeoye Falls, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Honeoye Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Apple OS X
- Windows OS
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- Incident Management
- IT Support
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Installation
- Resolution
- Agile
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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