Help Desk Manager Jobs in New York
HDI Support Center Manager or HDI Team Lead certification strongly preferred. Working knowledge of ITIL v4, KCS, and service management frameworks....
In PersonApplication Support Specialist - Nuvolo
- Orion Innovation
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
Provide end-user training, documentation, and ongoing support. Partner with cross-functional teams to optimize workplace operations and improve service delivery....
In PersonThe candidate will support End users with Software/Hardware, Windows 10/11 Operating System, Microsoft office and Application installation & troubleshooting....
In Personproviding Level 1 and Level 2 help desk support to agency staff and performing technical maintenance and support services for agency IT and printing equipment....
In PersonHelp Desk Manager Contract Duration : 30Months Location: Delmar, NY 12054 Work Mode: Onsite Requested Qualification: 72 months experience providing L1 and/or L2 help desk support to end users via telephone...
In PersonEnterprise Application Support Specialist - L2
- Kforce
- New York, NY
- 8 days ago
- New York, NY
- 8 days ago
Kforce has a client in NYC that is seeking an experienced Enterprise Application Support Specialist to provide Level 2 technical and application support for enterprise systems....
In PersonApplication Support Specialist
- New York City, NY
- Queens Village, NY
- 16 days ago
- Queens Village, NY
- 16 days ago
systems, data communications systems, capacity planning, and/or on-line applications programming....
In PersonKnowledge of ITIL or similar service management frameworks is a plus. Relevant certifications (e.g., CompTIA A+, HDI-SCM, ITIL Foundation) are a plus....
In PersonDirector - Executive Desktop Support Director - Executive Desktop Support
- Morgan Stanley
- New York, NY
- 26 days ago
- New York, NY
- 26 days ago
Field non-standard technology request Home support visits as needed Board support of quarterly meetings for Executives and Directors Liaise with global IT service teams in support of senior managers...
In PersonThis role combines hands-on technical depth with disciplined service management and a passion for customer experience....
HybridWe are seeking a dynamic and personable IT Manager, Support, to lead our IT Support team....
In PersonProvides support to the requesting department team members in identifying support issues to ensure full comprehension of the requirements of the requesting department....
In PersonApplication Support Specialist
- FLATEXDEGIRO N AG
- Amsterdam, NY
- 90+ days ago
- Amsterdam, NY
- 90+ days ago
We're looking for an Application Support Specialist who is not just technically sharp but also curious about how things work and why they matter to the business....
In PersonApplication Support Specialist, 9171-309-N
- Catholic Charities Brooklyn and Queens
- Brooklyn, NY
- 90+ days ago
- Brooklyn, NY
- 90+ days ago
Reporting to the Associate Director IT Clinical Systems, the Application Support Specialist’s role is to define, develop, test, analyze, and maintain software applications in support of the achievement...
In PersonDemographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
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Salary for Help Desk Manager Jobs in New York
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Apple OS X
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Drupal CMS
- IT Service Management
- Knowledge Management
- User Experience
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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