Help Desk Manager Jobs in New York
Experience with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or similar. Understanding of ITIL principles and practices preferred....
In PersonStay current with emerging technologies, industry trends, and best practices to support business operations....
HybridManager, Application Support & Services
- Disney Theatrical Group
- New York, NY
- 3 days ago
- New York, NY
- 3 days ago
Manager, Application Support and Services As a member of the Disney Theatrical Group IT Team, the Manager, Application Support and Services drives the timely delivery of assigned initiatives and partners...
In PersonWe are seeking a dynamic and personable IT Manager, Support, to lead our IT Support team....
In PersonProvides support to the requesting department team members in identifying support issues to ensure full comprehension of the requirements of the requesting department....
In PersonTechnology Skills: In-depth knowledge of Microsoft Windows operating systems, including configuration, troubleshooting, and optimization....
In PersonProvide support for attendant consoles and the Avaya app....
In PersonService Desk Manager-Remote-New York State only
- Zones, Inc.
- New York, NY
- 22 days ago
- New York, NY
- 22 days ago
Background in driving automation, AI/ML adoption, and digital transformation in IT support. Experience managing global or multi-location Service Desk operations....
RemoteFamiliarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
RemoteApplication Support Specialist
- FLATEXDEGIRO N AG
- Amsterdam, NY
- 26 days ago
- Amsterdam, NY
- 26 days ago
We're looking for an Application Support Specialist who is not just technically sharp but also curious about how things work and why they matter to the business....
In PersonApplication Support Specialist
- New York City, NY
- Queens Village, NY
- 45+ days ago
- Queens Village, NY
- 45+ days ago
systems, data communications systems, capacity planning, and/or on-line applications programming....
In PersonJob Description Local support of the Sprinklr NYC office and Global support of all Sprinklr users Leading a team of IT support members and tracking & documenting of all support service desk activities...
In PersonApplication Support Specialist, 9171-309-N
- Catholic Charities Brooklyn and Queens
- Brooklyn, NY
- 60+ days ago
- Brooklyn, NY
- 60+ days ago
Reporting to the Associate Director IT Clinical Systems, the Application Support Specialist’s role is to define, develop, test, analyze, and maintain software applications in support of the achievement...
In PersonSupervisor, Desktop Support - IT Infrastructure - Full Time (On-site, Corning)
- Guthrie Medical Group
- Corning, NY
- 60+ days ago
- Corning, NY
- 60+ days ago
Provides expert level support of all desktop and software applications. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases....
In Person Full TimeSupervisor, Desktop Support - IT Infrastructure - Full Time (On-site, Cortland)
- Guthrie Medical Group
- Cortland, NY
- 60+ days ago
- Cortland, NY
- 60+ days ago
Provides expert level support of all desktop and software applications. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases....
In Person Full TimeDemographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
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Salary for Help Desk Manager Jobs in New York
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Service Delivery
- Incident Management
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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