Help Desk Manager Jobs in New York
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
Applications Support Manager - Risk & Catastrophe Modeling
- New York, NY
- 4 days ago
- New York, NY
- 4 days ago
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
Trading Application Support, work closely with all Traders to support with their setup, trading issues and application support for the DWS Trading business....
of the applications supporting core organizational functions and provide high-quality and timely end-user support and service....
We are seeking a highly skilled Level II IT Support Technician to provide on-site support at our busy Work/Entertainment Campus and Studios....
systems, data communications systems, capacity planning, and/or on-line applications programming....
Job Description Local support of the Sprinklr NYC office and Global support of all Sprinklr users Leading a team of IT support members and tracking & documenting of all support service desk activities...
Help Desk Manager (Leave Replacement: Sept 2025 - March 2026)
- New York, NY
- 14 days ago
- New York, NY
- 14 days ago
Position Overview The Help Desk Manager is a resourceful and hands-on professional, providing front-line technical support to faculty, staff, and students....
Technology Skills: In-depth knowledge of Microsoft Windows operating systems, including configuration, troubleshooting, and optimization....
Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently...
Support Strategy: Define and execute a strategy for production support, implementing a follow the sun, proactive and automated support environment and procedures....
Responsible for production database services in regards to hardware, operating systems, backup/business continuity, data integrity and accessibility to clients/staff....
Conduct regular quality evaluations to maintain high support standards....
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
Reporting to the Associate Director IT Clinical Systems, the Application Support Specialist’s role is to define, develop, test, analyze, and maintain software applications in support of the achievement...
Demographic Data for New York
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Salary for Help Desk Manager Jobs in New York
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Leadership
- IT Strategy
- Apple OS X
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Application Support
- Windows OS
- Infrastructure Management
- Mobile Device Management
- Windows 10
- Android
- Service Now PaaS
- Service Delivery
- Knowledge Management
- Operating Systems
- Computer Science
- Incident Management
- MacOS
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Microsoft Active Directory
- Strategy Development
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Collaboration
- Documentation
- Reporting
- Mentoring
- Employee Development
- Coaching
- Interpersonal Skills
- Flexibility
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
- LANDESK
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