Help Desk Manager Jobs in New York

1-15 of 21 Jobs

Help Desk Team Lead

  • Alabama, NY
  • 3 days ago
  • Alabama, NY
  • 3 days ago

Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....

Applications Support Manager - Risk & Catastrophe Modeling

  • New York, NY
  • 4 days ago
  • New York, NY
  • 4 days ago

Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....

Trading Desk Application Support Specialist

  • New York, NY
  • 5 days ago
  • New York, NY
  • 5 days ago

Trading Application Support, work closely with all Traders to support with their setup, trading issues and application support for the DWS Trading business....

Application Support Specialist

  • Buffalo, NY
  • 7 days ago
  • Buffalo, NY
  • 7 days ago

of the applications supporting core organizational functions and provide high-quality and timely end-user support and service....

Deskside Support Analyst

  • New York, NY
  • 8 days ago
  • New York, NY
  • 8 days ago

We are seeking a highly skilled Level II IT Support Technician to provide on-site support at our busy Work/Entertainment Campus and Studios....

Application Support Specialist

  • Queens Village, NY
  • 12 days ago
  • Queens Village, NY
  • 12 days ago

systems, data communications systems, capacity planning, and/or on-line applications programming....

IT Helpdesk Lead

  • New York City, NY
  • 12 days ago
  • New York City, NY
  • 12 days ago

Job Description Local support of the Sprinklr NYC office and Global support of all Sprinklr users Leading a team of IT support members and tracking & documenting of all support service desk activities...

Help Desk Manager (Leave Replacement: Sept 2025 - March 2026)

  • New York, NY
  • 14 days ago
  • New York, NY
  • 14 days ago

Position Overview The Help Desk Manager is a resourceful and hands-on professional, providing front-line technical support to faculty, staff, and students....

Deskside Support Technician

  • New York, NY
  • 14 days ago
  • New York, NY
  • 14 days ago

Technology Skills: In-depth knowledge of Microsoft Windows operating systems, including configuration, troubleshooting, and optimization....

Epic Prelude Application Support Specialist - 5876600

  • Albany, NY
  • 19 days ago
  • Albany, NY
  • 19 days ago

Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently...

Application Support Manager - Capital Markets

  • New York, NY
  • 25 days ago
  • New York, NY
  • 25 days ago

Support Strategy: Define and execute a strategy for production support, implementing a follow the sun, proactive and automated support environment and procedures....

Manager Of Technical Support

  • Syracuse, NY
  • 26 days ago
  • Syracuse, NY
  • 26 days ago

Responsible for production database services in regards to hardware, operating systems, backup/business continuity, data integrity and accessibility to clients/staff....

Back Helpdesk Team Lead

  • New York, NY
  • 27 days ago
  • New York, NY
  • 27 days ago

Conduct regular quality evaluations to maintain high support standards....

Manager - Applications Support

  • New York, NY
  • 28 days ago
  • New York, NY
  • 28 days ago

Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....

Application Support Specialist, 9171-309-N

  • Brooklyn, NY
  • 30+ days ago
  • Brooklyn, NY
  • 30+ days ago

Reporting to the Associate Director IT Clinical Systems, the Application Support Specialist’s role is to define, develop, test, analyze, and maintain software applications in support of the achievement...

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


Local
National
20,201,017
534,422

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Title Synonyms

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Salary for Help Desk Manager Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers in New York offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in New York
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%