Help Desk Manager Jobs in Brookhaven, NY
Second Level IT Service Desk Manager Bay Shore, NY, USA
- Sun Life Financial, Inc.
- Bay Shore, NY (16 miles from Brookhaven, NY)
- 5 days ago
- Bay Shore, NY (16 miles from Brookhaven, NY)
- 5 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In PersonSecond Level IT Service Desk Manager
- Sun Life Financial, Inc.
- Bay Shore, NY (16 miles from Brookhaven, NY)
- 9 days ago
- Bay Shore, NY (16 miles from Brookhaven, NY)
- 9 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In PersonDemographic Data for Brookhaven, NY
Moving to Brookhaven, NY? Find some basic demographic data about Brookhaven, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Brookhaven, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brookhaven, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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