Help Desk Manager Jobs in Westford, MA
Application Support Specialist with ERP in Essex pay upto 43k in Chelmsford
- Energy Jobline ZR
- Chelmsford, MA (4 miles from Westford, MA)
- 10 days ago
- Chelmsford, MA (4 miles from Westford, MA)
- 10 days ago
You must have experience of supporting ERP Systems and SQL Database and Workflow skills \n Core Responsibilities \n Enterprise (ERP) System Ownership & Support \n \n Serve as the subject matter expert...
In PersonSenior Manager, Technical Support
- Red Hat Inc.
- Lowell, MA (8 miles from Westford, MA)
- 11 days ago
- Lowell, MA (8 miles from Westford, MA)
- 11 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteSenior Manager of Technical Support Engineering
- Pega (Pegasystems Inc.)
- Waltham, MA (16 miles from Westford, MA)
- 30+ days ago
- Waltham, MA (16 miles from Westford, MA)
- 30+ days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (21 miles from Westford, MA)
- 60+ days ago
- Cambridge, MA (21 miles from Westford, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (21 miles from Westford, MA)
- 60+ days ago
- Cambridge, MA (21 miles from Westford, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Westford, MA
Moving to Westford, MA? Find some basic demographic data about Westford, MA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Westford, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Westford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Hardware Support
- Remote Support
- IT Leadership
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- Apple iOS
- Help Desk Support
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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