Help Desk Manager Jobs in Groton, MA
Service Delivery Manager - Service Desk - ITSM (SECRET clearance
- Red River Technology LLC
- Lexington, MA (21 miles from Groton, MA)
- 1 day ago
- Lexington, MA (21 miles from Groton, MA)
- 1 day ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow. Key Responsibilities 1....
In PersonService Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA (21 miles from Groton, MA)
- 2 days ago
- Lexington, MA (21 miles from Groton, MA)
- 2 days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (17 miles from Groton, MA)
- 3 days ago
- Bedford, MA (17 miles from Groton, MA)
- 3 days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonDemographic Data for Groton, MA
Moving to Groton, MA? Find some basic demographic data about Groton, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Groton, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Groton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- IT Leadership
- Problem Management
- IT Operations
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Service Now PaaS
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Project Management
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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