Help Desk Manager Jobs in Grafton, MA
- Framingham, MA (15 miles from Grafton, MA)
- 20 days ago
- Framingham, MA (15 miles from Grafton, MA)
- 20 days ago
Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....
US IT Service Desk Manager - Norwood - Greater Boston - $140k
- Norwood, MA (24 miles from Grafton, MA)
- 29 days ago
- Norwood, MA (24 miles from Grafton, MA)
- 29 days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
IT Service Desk Manager, Americas
- East Walpole, MA (24 miles from Grafton, MA)
- 29 days ago
- East Walpole, MA (24 miles from Grafton, MA)
- 29 days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
Demographic Data for Grafton, MA
Moving to Grafton, MA? Find some basic demographic data about Grafton, MA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Grafton, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Grafton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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