Help Desk Manager Jobs in Lexington, MA
Service Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA
- 10 hours ago
- Lexington, MA
- 10 hours ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (4 miles from Lexington, MA)
- 2 days ago
- Bedford, MA (4 miles from Lexington, MA)
- 2 days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonSr Manager, Technical Support Engineering (Government Cloud & Public Sector)
- Salesforce.com, Inc.
- Boston, MA (10 miles from Lexington, MA)
- 8 days ago
- Boston, MA (10 miles from Lexington, MA)
- 8 days ago
Familiarity with ITIL or similar service management frameworks. Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In Person- Morgan Memorial Goodwill Industries
- Boston, MA (10 miles from Lexington, MA)
- 11 days ago
- Boston, MA (10 miles from Lexington, MA)
- 11 days ago
SUMMARY:The IT Supervisor is responsible for the timely sorting, packing, shipping and delivery of computer and other electronic products to vendors by coordinating sorting and shipping activities...
In Person- HealthEdge
- Boston, MA (10 miles from Lexington, MA)
- 17 days ago
- Boston, MA (10 miles from Lexington, MA)
- 17 days ago
teams across multiple time zones Experience supporting organizations of 5,000+ employees in complex, multi-site environments Deep expertise in ITSM frameworks (ITIL v3 or v4 certification strongly...
Remote- Service Global, Inc.
- Boston, MA (10 miles from Lexington, MA)
- 28 days ago
- Boston, MA (10 miles from Lexington, MA)
- 28 days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonSenior Application Support Specialist
- Bright Horizons
- Newton, MA (7 miles from Lexington, MA)
- 30+ days ago
- Newton, MA (7 miles from Lexington, MA)
- 30+ days ago
The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (6 miles from Lexington, MA)
- 90+ days ago
- Cambridge, MA (6 miles from Lexington, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (6 miles from Lexington, MA)
- 90+ days ago
- Cambridge, MA (6 miles from Lexington, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Lexington, MA
Moving to Lexington, MA? Find some basic demographic data about Lexington, MA below.
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Salary for Help Desk Manager Jobs in Lexington, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lexington, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- IT Operations
- Windows 10
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Network Administration
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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