Help Desk Manager Jobs in Charlestown, MA
- Somerville, MA (1 mile from Charlestown, MA)
- 1 day ago
- Somerville, MA (1 mile from Charlestown, MA)
- 1 day ago
Summary: We are seeking an experienced and proactive Help Desk Manager to lead our IT support Team....
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
Establish clear goals and performance expectations; conduct regular performance evaluations and support professional development....
Supervisor, Helpdesk-Service Desk
- Salem, MA (12 miles from Charlestown, MA)
- 4 days ago
- Salem, MA (12 miles from Charlestown, MA)
- 4 days ago
#LI-Remote Job Classification: Computer User Support Specialists Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs,...
Remote Work- Boston, MA (1 mile from Charlestown, MA)
- 11 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 11 days ago
leading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...
Senior Manager of Technical Support Engineering
- Waltham, MA (10 miles from Charlestown, MA)
- 19 days ago
- Waltham, MA (10 miles from Charlestown, MA)
- 19 days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
- Framingham, MA (19 miles from Charlestown, MA)
- 20 days ago
- Framingham, MA (19 miles from Charlestown, MA)
- 20 days ago
Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....
- Boston, MA (1 mile from Charlestown, MA)
- 22 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 22 days ago
A support group will consist of multiple applications supporting multiple business lines....
US IT Service Desk Manager - Norwood - Greater Boston - $140k
- Norwood, MA (15 miles from Charlestown, MA)
- 30+ days ago
- Norwood, MA (15 miles from Charlestown, MA)
- 30+ days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
IT Service Desk Manager, Americas
- East Walpole, MA (17 miles from Charlestown, MA)
- 30+ days ago
- East Walpole, MA (17 miles from Charlestown, MA)
- 30+ days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
ITIL Service Desk Manager_VOIP_Cisco exp_W2
- Cambridge, MA (3 miles from Charlestown, MA)
- 45+ days ago
- Cambridge, MA (3 miles from Charlestown, MA)
- 45+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
ITIL Service Desk Manager_VOICE_ITSM_W2
- Cambridge, MA (3 miles from Charlestown, MA)
- 45+ days ago
- Cambridge, MA (3 miles from Charlestown, MA)
- 45+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
Senior Manager, Application Support
- Boston, MA (1 mile from Charlestown, MA)
- 90+ days ago
- Boston, MA (1 mile from Charlestown, MA)
- 90+ days ago
Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
Demographic Data for Charlestown, MA
Moving to Charlestown, MA? Find some basic demographic data about Charlestown, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Charlestown, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Charlestown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills