Help Desk Manager Jobs in Rock City, IL
- City of Rockford, IL
- Rockford, IL (18 miles from Rock City, IL)
- 10 days ago
- Rockford, IL (18 miles from Rock City, IL)
- 10 days ago
Addresses and resolves escalated tickets from Tier 1 support, determining when issues should be escalated to specialized teams or higher-level support....
In Person- Woodward, Inc.
- Rockford, IL (18 miles from Rock City, IL)
- 18 days ago
- Rockford, IL (18 miles from Rock City, IL)
- 18 days ago
Technical Expertise: Possesses in depth knowledge of IT client services technologies and best practices to provide effective technical guidance and support....
In PersonBank Application Support Specialist
- Foresight Financial Group
- Winnebago, IL (12 miles from Rock City, IL)
- 18 days ago
- Winnebago, IL (12 miles from Rock City, IL)
- 18 days ago
at Foresight Financial Group in Winnebago, Illinois, United States Job Description To view full details and how to apply, please login or create a Job Seeker account
In PersonDemographic Data for Rock City, IL
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Rock City, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Rock City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- Incident Management
- Computer Science
- IT Support
- UNIX
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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