Help Desk Manager Jobs in Illinois
Proven industry experience in the life sciences, with responsibility for managing technical support teams and supporting a broad portfolio of laboratory instruments, fluid handling, and process equipment...
HybridService Desk Manager (USAF Cloud One)
- Leidos
- Bedford Park, IL
- 6 days ago
- Bedford Park, IL
- 6 days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonElectronic Health Record (EHR) Application Support Specialist
- Lutheran Child and Family Services of Illinois
- Oakbrook Terrace, IL
- 7 days ago
- Oakbrook Terrace, IL
- 7 days ago
Ongoing actualization of the Electronic Health Record system - including functional support and form building. 14....
In Person- Salesforce
- Chicago, IL
- 10 days ago
- Chicago, IL
- 10 days ago
Familiarity with ITIL or similar service management frameworks. Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In PersonAddresses and resolves escalated tickets from Tier 1 support, determining when issues should be escalated to specialized teams or higher-level support....
In PersonSr Manager, Technical Support Engineering (Governm
- Salesforce
- Chicago, IL
- 13 days ago
- Chicago, IL
- 13 days ago
About the Role We're looking for a Senior Technical Support Manager to lead and scale our Government and Public Sector support cloud team with a focus on: * Industry Public Sector Solutions (PSS) &...
In PersonHelp Desk Supervisor - Oakton College
- Oakton Community College
- Des Plaines, IL
- 14 days ago
- Des Plaines, IL
- 14 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Chicago, IL
- 15 days ago
- Chicago, IL
- 15 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonHelp Desk Supervisor - Oakton College Oakton College
- Oakton College
- Des Plaines, IL
- 16 days ago
- Des Plaines, IL
- 16 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In Person- Oakton Community College
- Des Plaines, IL
- 16 days ago
- Des Plaines, IL
- 16 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In PersonTechnical Expertise: Possesses in depth knowledge of IT client services technologies and best practices to provide effective technical guidance and support....
In PersonBank Application Support Specialist
- Foresight Financial Group
- Winnebago, IL
- 19 days ago
- Winnebago, IL
- 19 days ago
at Foresight Financial Group in Winnebago, Illinois, United States Job Description To view full details and how to apply, please login or create a Job Seeker account
In Person- Federal Home Loan Bank Of Chicago
- Chicago, IL
- 25 days ago
- Chicago, IL
- 25 days ago
Promote a culture of accountability, quality, and service excellence across the support organization. Provide 24x7 on-call support coverage as needed....
In PersonManager OF Application Support
- Insight Global
- Lake Forest, IL
- 30+ days ago
- Lake Forest, IL
- 30+ days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonClinical Application Support Specialist, Electronic Health Record (EHR) Required
- Chicago, IL
- 30+ days ago
- Chicago, IL
- 30+ days ago
setting is preferred. – Familiarity with Electronic Health Record (EHR) systems, particularly AthenaOne or Athena Practice. – Proficiency in MS Office applications and Windows operating...
In PersonDemographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
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Salary for Help Desk Manager Jobs in Illinois
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- Mobile Device Management
- VoIP
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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