Help Desk Manager Jobs in Illinois
Network Data Systems also supports our customers with re-sale services of major IT manufacturers like Cisco, Juniper and Aruba/HPE and other providers....
In PersonEnterprise Application Support Manager
- Echo Global Logistics
- Chicago, IL
- 5 days ago
- Chicago, IL
- 5 days ago
The Enterprise Application Support Manager is responsible for ensuring the stability, performance, and continuous improvement of enterprise applications and related support services....
HybridBank Application Support Specialist
- Northwest Bank of Rockford
- Winnebago, IL
- 6 days ago
- Winnebago, IL
- 6 days ago
Provide administrative support for Bank Applications Support System (BASS) applications....
In PersonReporting to the Help Desk Manager, this position combines leadership, project support, asset tracking, and continuous service improvement....
In PersonAPI Application Support Specialist (Hybrid)
- AbbVie
- North Chicago, IL
- 7 days ago
- North Chicago, IL
- 7 days ago
Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.Job DescriptionWe are seeking a skilled API Specialist with a background in providing support across API and Applications....
HybridMinimum 2 years of experience to include: Microsoft Active Directory Exchange System Center Configuration Supervisor (SCCM) from an administrative perspective Customer Service Management and/or HDI...
Hybrid- Bowling Green State University
- Campus, IL
- 14 days ago
- Campus, IL
- 14 days ago
The Service Desk supports over 70,000 BGSU community members....
Hybrid Full TimeAssist in developing and implementing IT service management (ITSM) best practices. Analyze metrics (ticket volume, response times, customer satisfaction) to report performance and trends....
HybridClinical Application Support Specialist II- NM
- GE HealthCare
- Chicago, IL
- 23 days ago
- Chicago, IL
- 23 days ago
As a Clinical Application Support Specialist ( CASS ) you are the first point of contact for our customers and set the tone for the rest of their experience....
RemoteManager, Technical Support Services
- Austin Community College District
- Highland, IL
- 30+ days ago
- Highland, IL
- 30+ days ago
Remote support and problem resolution tools. Required Experience Five (5) years related experience....
In PersonPosition Type: Support Staff/ Help Desk Manager Date Posted: 8/29/2025 Location: East Campus Date Available: October 2025 Closing Date: 09/12/2025 HELP DESK MANAGER Lockport Township High...
In PersonClinical Application Support Specialist (27444)
- Near North Health
- Chicago, IL
- 90+ days ago
- Chicago, IL
- 90+ days ago
YOUR ROLE: The Clinical Application Support Specialist is responsible for the day-to-day support, troubleshooting, and optimization of clinical applications, including athenaOne, Dorsata, Azara, remote...
In PersonDemographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Illinois
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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