Help Desk Manager Jobs in Illinois
Job Title: Banking Application Support Specialist Location: New York City (Onsite/Hybrid as required) Role Overview We are seeking an experienced IBM i (AS400/iSeries) Application Support Specialist...
IMAC - PC Install, Moves, Adds and Changes Image in support of break fix support Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Direct end...
Location: Chicago, IL Hybrid, 3 days a week on site Salary: $140,000 - 180,000 The Team Lead for Application Support Engineering is responsible for managing a group of technical support professionals...
Manager, Technical Support Pellissippi State Community College, United States about 4 hours ago Location: Knoxville, ILLINOIS Job Type: FullTime Title: Manager, Technical Support Number of Positions...
Expertise in IT service management (ITIL), incident management, and helpdesk tools (e.g., ServiceNow, JSM)....
Position Type: Support Staff/ Help Desk Manager Date Posted: 8/29/2025 Location: East Campus Date Available: October 2025 Closing Date: 09/12/2025 HELP DESK MANAGER Lockport Township High...
Epic Prelude Application Support Specialist - 5876600
- Chicago, IL
- 17 days ago
- Chicago, IL
- 17 days ago
Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently...
Application Support Specialist This listing closes on 8/28/2025 at 11:59 PM Central Time (US & Canada)....
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
Participate in the evaluation and implementation of support tools including ticketing systems, chat support, and AI-based solutions....
At least 3-5 years of experience in application support, preferably with ERP or CRM systems....
In this hands-on, front-line support role on our Application Support Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate...
YOUR ROLE: The Clinical Application Support Specialist is responsible for the day-to-day support, troubleshooting, and optimization of clinical applications, including athenaOne, Dorsata, Azara, remote...
Preferred Qualifications: Experience managing an IT Service Management platform (i.e. Jira, SysAid, ServiceNow, etc.) Experience supporting a cloud-based VoIP platform....
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Salary for Help Desk Manager Jobs in Illinois
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Leadership
- IT Strategy
- BMC Remedy
- Apple OS X
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Application Support
- Mobile Device Management
- Windows OS
- Infrastructure Management
- Windows 10
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- Computer Science
- Zendesk
- Incident Management
- MacOS
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Microsoft Active Directory
- Strategy Development
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Collaboration
- Documentation
- Employee Development
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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