Help Desk Manager Jobs in O Fallon, IL
Application Support Manager, Information Technology
- NISA
- Saint Louis, MO (15 miles from O Fallon, IL)
- 11 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 11 days ago
This role is pivotal in managing production support, driving root cause analysis, and improving our support processes to enhance operational efficiency....
In PersonDeskside Support Analyst (EUC)
- Infosys
- Saint Louis, MO (15 miles from O Fallon, IL)
- 14 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 14 days ago
Infosys is seeking a Deskside Support Analyst (EUC) who has experience in troubleshooting desktop/ laptop issues and providing advance onsite IT support for end-user devices and infrastructure, including...
In PersonDemographic Data for O Fallon, IL
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in O Fallon, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in O Fallon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- ITIL Certified
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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