Help Desk Manager Jobs in Beach Park, IL
Manager OF Application Support
- Insight Global
- Lake Forest, IL (14 miles from Beach Park, IL)
- 17 days ago
- Lake Forest, IL (14 miles from Beach Park, IL)
- 17 days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonDemographic Data for Beach Park, IL
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Salary for Help Desk Manager Jobs in Beach Park, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Beach Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- SQL Server Integration Services
- Server Administration
- Knowledge Management
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Liaison
- Estimating
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Mentoring
- Employee Development
- Coaching
- Flexibility
- Bachelor's Degree
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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