Help Desk Manager Jobs in Des Plaines, IL
- Illinois Housing Development
- Chicago, IL (15 miles from Des Plaines, IL)
- 10 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 10 days ago
Use service management tools (e.g., ServiceNow, Fresh, Jira) to produce and present regular reports on IT service performance, budget, and improvement initiatives to senior management....
HybridTier 1 Help Desk - Application support specialist
- Alert IT Solutions
- Downers Grove, IL (18 miles from Des Plaines, IL)
- 16 days ago
- Downers Grove, IL (18 miles from Des Plaines, IL)
- 16 days ago
Responsibilities Provide Tier-1 help desk support for the LLCS application portal Assist users with: - System login and access issues; navigating the application poretal; submitting licensing information...
In PersonAs needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In Person- True Group
- Bartlett, IL (17 miles from Des Plaines, IL)
- 30+ days ago
- Bartlett, IL (17 miles from Des Plaines, IL)
- 30+ days ago
Help Desk Manager Location: Bartlett, IL The Help Desk Manager is responsible for leading the help desk and technical support teams to ensure the high availability, security, and performance of all...
In Person- Green Thumb Industries (GTI)
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 45+ days ago
This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management....
RemoteApplication Support Specialist
- SEKO Worldwide
- Schaumburg, IL (9 miles from Des Plaines, IL)
- 45+ days ago
- Schaumburg, IL (9 miles from Des Plaines, IL)
- 45+ days ago
Benefits Designed with You in Mind: At SEKO Logistics, we are committed to supporting your well-being, professional growth, and financial stability (eligibility requirements apply)....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Chicago, IL (15 miles from Des Plaines, IL)
- 60+ days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 60+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
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Salary for Help Desk Manager Jobs in Des Plaines, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- Apple OS X
- System Engineering
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Microsoft Active Directory
- Liaison
- Continuous Improvement
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Mentoring
- Troubleshooting
- Documentation
- Reporting
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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