Help Desk Manager Jobs in San Mateo, CA
- Lyell Immunopharma, Inc.
- South San Francisco, CA (8 miles from San Mateo, CA)
- 19 hours ago
- South San Francisco, CA (8 miles from San Mateo, CA)
- 19 hours ago
Demonstrated experience with IT service management (ITSM) tools and processes. Ability to analyze and report on service desk metrics and implement data-driven improvements....
In Person- Kodiak
- Mountain View, CA (18 miles from San Mateo, CA)
- 5 days ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 5 days ago
Incident Management: Serve as the primary point of contact for technical issues, troubleshooting hardware (Mac/Windows PC/Linux PC), software, and network connectivity problems....
In Person- Crusoe
- San Francisco, CA (15 miles from San Mateo, CA)
- 13 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 13 days ago
management Automation 5 years Data reporting Scalable systems Improving operational efficiency Information security Bash Team development Bachelor's degree Continuous improvement Customer support ticket...
In Person- Superhuman
- San Francisco, CA (15 miles from San Mateo, CA)
- 13 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 13 days ago
Own end-to-end IT Helpdesk operations, including tiered support structure, escalation workflows, and incident management....
In Person- Delinea
- Redwood City, CA (8 miles from San Mateo, CA)
- 30+ days ago
- Redwood City, CA (8 miles from San Mateo, CA)
- 30+ days ago
management Zoom Slack Communication platforms 3 years System maintenance VoIP Patch management Zendesk Team management Computer hardware CompTIA Network+ Hardware support Customer support ticket management...
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Mountain View, CA (18 miles from San Mateo, CA)
- 30+ days ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Service Global, Inc.
- Oakland, CA (15 miles from San Mateo, CA)
- 45+ days ago
- Oakland, CA (15 miles from San Mateo, CA)
- 45+ days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonDemographic Data for San Mateo, CA
Moving to San Mateo, CA? Find some basic demographic data about San Mateo, CA below.
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Salary for Help Desk Manager Jobs in San Mateo, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in San Mateo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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