Help Desk Manager Jobs in California
#8699.00 Help Desk Supervisor - Technical Services, San Bernardino
- San Bernardino County Schools
- San Bernardino, CA
- 2 days ago
- San Bernardino, CA
- 2 days ago
installing, configuring, maintaining, and operating end-user computing hardware, peripherals, and software applications; Two (2) years' experience utilizing work order management systems to prioritize support...
In Personor a related IT support role....
Remote Full TimeCollaborative mindset: partnering across departments to drive innovation and support QuantumScape's mission....
In PersonInformation Technology Supervisor (HELP DESK)
- Orange County Fire Authority
- Irvine, CA
- 11 days ago
- Irvine, CA
- 11 days ago
Exhibited support of public safety, government, healthcare, or other mission-critical environments....
In PersonOperating systems characteristics, components, uses and limitations applicable to the Court technology environment. Internet/intranet technologies and design concepts....
In PersonExperience managing and supporting applications in a Citrix environment. Experience supporting business applications such as PVault and Vista Viewpoint....
In PersonThe Technical Support Manager is responsible for managing daily operations of the Customer Technical Support team to ensure exceptional customer service....
Remote, preferably within banking or financial services. • Strong knowledge of production support processes and incident management. • Broad technical proficiency across applications, operating systems, networks...
In Person- Lyell Immunopharma, Inc.
- South San Francisco, CA
- 18 days ago
- South San Francisco, CA
- 18 days ago
Demonstrated experience with IT service management (ITSM) tools and processes. Ability to analyze and report on service desk metrics and implement data-driven improvements....
In PersonIn this role, you will: Build and Manage the Helpdesk Function Establish Processes: Design and implement scalable IT Service Management (ITSM) workflows, including ticket prioritization matrices, Service...
In PersonThe ideal candidate brings strong technical support leadership experience, a customer-first mindset (including executive support), and the ability to build scalable, compliant IT support operations...
In PersonYou'll be responsible for developing the team, maturing service delivery processes, and ensuring the Service Desk operates as a trusted partner to the business, not just a support queue....
In PersonApplication Support Manager - Keystone
- Warner Bros. Discovery
- Burbank, CA
- 30+ days ago
- Burbank, CA
- 30+ days ago
The Application Support Manager oversees support strategy, project execution, user adoption, workflow optimization, and cross-team coordination....
In PersonProduction Application Support Specialist, Tour Sound Audio
- HARMAN International
- Los Angeles, CA
- 30+ days ago
- Los Angeles, CA
- 30+ days ago
Answer technical support emails and calls directly from customers....
RemoteProduction Application Support Specialist, Tour Sound Audio
- HARMAN
- Northridge, CA
- 30+ days ago
- Northridge, CA
- 30+ days ago
Answer technical support emails and calls directly from customers....
RemoteDemographic Data for California
Moving to California? Find some basic demographic data about California below.
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Salary for Help Desk Manager Jobs in California
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Data Governance
- IT Service Management
- Application Support
- Windows OS
- Service Delivery
- MacOS
- Knowledge Management
- Citrix
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Implementation
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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