Help Desk Manager Jobs in Napa, CA
- Vacaville, CA (23 miles from Napa, CA)
- 23 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 23 days ago
The City of Vacaville is looking for a customer-focused IT Help Desk Supervisor to oversee a dynamic team supporting end users in all of our City departments....
Document and summarize interactions with end users accurately for tracking and reporting purposes Managing Application Support Administrator, to include coaching and development....
Demographic Data for Napa, CA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Napa, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Napa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Windows 10
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- Computer Science
- VoIP
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- ITIL
- Installation
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- Microsoft Office 365
- Continuous Improvement
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- Microsoft Active Directory
- Microsoft Windows
- Implementation
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- Prioritizing
- Interpersonal Skills
- Collaboration
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- Mentoring
- Reporting
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
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- Communication Skills
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