Help Desk Manager Jobs in Castro Valley, CA
- Crusoe
- San Francisco, CA (16 miles from Castro Valley, CA)
- 5 days ago
- San Francisco, CA (16 miles from Castro Valley, CA)
- 5 days ago
management Automation 5 years Data reporting Scalable systems Improving operational efficiency Information security Bash Team development Bachelor's degree Continuous improvement Customer support ticket...
In Person- Superhuman
- San Francisco, CA (16 miles from Castro Valley, CA)
- 5 days ago
- San Francisco, CA (16 miles from Castro Valley, CA)
- 5 days ago
Own end-to-end IT Helpdesk operations, including tiered support structure, escalation workflows, and incident management....
In PersonSenior Manager, Technical Support Engineering
- Baton Trucking
- San Francisco, CA (16 miles from Castro Valley, CA)
- 25 days ago
- San Francisco, CA (16 miles from Castro Valley, CA)
- 25 days ago
You'll lead and grow a team of Production Support Engineers, and establish Baton's technical support function as a strategic partner to Engineering, Product, and Customer Success....
Hybrid- Delinea
- Redwood City, CA (20 miles from Castro Valley, CA)
- 30+ days ago
- Redwood City, CA (20 miles from Castro Valley, CA)
- 30+ days ago
management Zoom Slack Communication platforms 3 years System maintenance VoIP Patch management Zendesk Team management Computer hardware CompTIA Network+ Hardware support Customer support ticket management...
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Mountain View, CA (23 miles from Castro Valley, CA)
- 30+ days ago
- Mountain View, CA (23 miles from Castro Valley, CA)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Service Global, Inc.
- Oakland, CA (5 miles from Castro Valley, CA)
- 30+ days ago
- Oakland, CA (5 miles from Castro Valley, CA)
- 30+ days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonDemographic Data for Castro Valley, CA
Moving to Castro Valley, CA? Find some basic demographic data about Castro Valley, CA below.
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Salary for Help Desk Manager Jobs in Castro Valley, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Castro Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Knowledge Management
- SQL Server Integration Services
- Application Support
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Disaster Recovery
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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