Help Desk Manager Jobs in Alameda, CA
- Lyell Immunopharma, Inc.
- South San Francisco, CA (11 miles from Alameda, CA)
- 14 days ago
- South San Francisco, CA (11 miles from Alameda, CA)
- 14 days ago
Demonstrated experience with IT service management (ITSM) tools and processes. Ability to analyze and report on service desk metrics and implement data-driven improvements....
In Person- Crusoe
- San Francisco, CA (7 miles from Alameda, CA)
- 27 days ago
- San Francisco, CA (7 miles from Alameda, CA)
- 27 days ago
You'll be responsible for developing the team, maturing service delivery processes, and ensuring the Service Desk operates as a trusted partner to the business, not just a support queue....
In Person- Superhuman
- San Francisco, CA (7 miles from Alameda, CA)
- 27 days ago
- San Francisco, CA (7 miles from Alameda, CA)
- 27 days ago
companies Deep expertise in ITSM practices and hands-on experience with Jira Service Management Strong technical foundation: ability to troubleshoot, architect solutions, and guide technical decisions...
In Person- Delinea
- Redwood City, CA (21 miles from Alameda, CA)
- 45+ days ago
- Redwood City, CA (21 miles from Alameda, CA)
- 45+ days ago
management Zoom Slack Communication platforms 3 years System maintenance VoIP Patch management Zendesk Team management Computer hardware CompTIA Network+ Hardware support Customer support ticket management...
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Walnut Creek, CA (13 miles from Alameda, CA)
- 45+ days ago
- Walnut Creek, CA (13 miles from Alameda, CA)
- 45+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Alameda, CA
Moving to Alameda, CA? Find some basic demographic data about Alameda, CA below.
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Salary for Help Desk Manager Jobs in Alameda, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Alameda, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- Service Delivery
- IT Service Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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