Help Desk Manager Jobs in Pelham, AL
Manager, Service Desk & Endpoint Management
- RxBenefits, Inc.
- Birmingham, AL (14 miles from Pelham, AL)
- 30+ days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 30+ days ago
This role ensures efficient service delivery, manages support teams, oversees endpoint security and configuration, and drives continuous improvement in IT support processes....
In Person- American Family Care
- Birmingham, AL (14 miles from Pelham, AL)
- 90+ days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 90+ days ago
| Summary | | The Help Desk Manager is responsible for leading the AFC IT support team in delivering high-quality technical support to end-users across the organization....
In PersonDemographic Data for Pelham, AL
Moving to Pelham, AL? Find some basic demographic data about Pelham, AL below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Pelham, AL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pelham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- SQL Server Integration Services
- Server Administration
- Knowledge Management
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- IT Support
- Incident Management
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Estimating
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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