Help Desk Manager Jobs in Alabama
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
Description This role directly supervises a team of technicians providing Tier 1 and Tier 2 technical support for bank employees and 'white glove' Support for Executives....
Plans, organizes and manages all activities for the service team, including organization, staffing, technology, training and reporting. Improves service quality results by studying, evaluating,...
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Alabama
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Leadership
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- Apple OS X
- Technical Troubleshooting
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- Windows 10
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- Information Technology
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- Prioritizing
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- Flexibility
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- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
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- Communication Skills
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