Help Desk Manager Jobs in Birmingham, AL
- Southern Veterinary Parners
- Birmingham, AL
- 22 hours ago
- Birmingham, AL
- 22 hours ago
Join the team that supports the teams. At Mission Pet Health's Home Office in Birmingham, AL, our purpose is to provide world-class support to our network of 850+ animal hospitals nationwide....
In Person| Summary | | The Help Desk Manager is responsible for leading the AFC IT support team in delivering high-quality technical support to end-users across the organization....
In PersonDemographic Data for Birmingham, AL
Moving to Birmingham, AL? Find some basic demographic data about Birmingham, AL below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Birmingham, AL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Birmingham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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