Customer Service Representative Jobs in Massachusetts

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Driver / customer service representative

Top Responsibilities: One Call Resolution for customer inquiries Handling inbound calls and providing excellent customer service Processing orders and payments efficiently Required Skills: Call Center...

In Person

Bilingual Customer Service Specialist (Spanish)- Multi Store

  • Sherwin-Williams
  • West Springfield, MA
  • 3 days ago
  • West Springfield, MA
  • 3 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Customer Service Fundamentals Career Training Opportunity

  • Year Up United
  • Boston, MA
  • 13 hours ago
  • Boston, MA
  • 13 hours ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

In Person

Customer Service Fundamentals JOB Training Opportunity

  • Year Up United
  • Boston, MA
  • 30+ days ago
  • Boston, MA
  • 30+ days ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

In Person

Customer Experience Specialist - PT

  • Avis Budget Group
  • East Boston, MA
  • 15 days ago
  • East Boston, MA
  • 15 days ago

$21.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class...

In Person

Customer Experience Specialist - FT

  • Avis Budget Group
  • East Boston, MA
  • 16 days ago
  • East Boston, MA
  • 16 days ago

$19.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class...

In Person Full Time

Retail Customer Service Associate Part Time

  • BJ's Wholesale Club
  • Auburn, MA
  • moments ago
  • Auburn, MA
  • moments ago

A World-Class Team BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work...

In Person Part Time

Customer Service Associate

  • Walgreens
  • Billerica, MA
  • 4 hours ago
  • Billerica, MA
  • 4 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

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Customer Service- Cashier

  • Roche Bros
  • Boston, MA
  • 5 hours ago
  • Boston, MA
  • 5 hours ago

Overview The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality...

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Assistant Customer Service Manager - Front End

  • Price Chopper
  • Marlborough, MA
  • 5 hours ago
  • Marlborough, MA
  • 5 hours ago

Salary: $15.75- $25.00 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of...

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Customer Account Representative

  • Rent-A-Center Inc.
  • Roslindale, MA
  • 14 hours ago
  • Roslindale, MA
  • 14 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $18.06 per hour - $21.25 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

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Client Services Associate

  • Foundation Medicine, Inc.
  • Boston, MA
  • 19 hours ago
  • Boston, MA
  • 19 hours ago

About the Job The Client Services Representative is responsible for responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments...

Hybrid

Senior Director, Radioligand Therapy Delivery and Customer Service

  • Sanofi
  • Cambridge, MA
  • 20 hours ago
  • Cambridge, MA
  • 20 hours ago

Job Title: Senior Director, Radioligand Therapy Delivery and Customer Service Location: Cambridge, MA About the Job Sanofi Oncology is pioneering the future of precision cancer care with the...

Hybrid

Customer Service Representative

  • Racetrac Petroleum, Inc.
  • Framingham, MA
  • 20 hours ago
  • Framingham, MA
  • 20 hours ago

Responsibilities for the Customer Service Representative include: daily interaction with internal and external customers, assistance with consumer inquiries and disputes, maintenance of internal databases...

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Eyewear Customer Service/Sales Advisor Part Time

  • MyEyeDr
  • Boston, MA
  • 23 hours ago
  • Boston, MA
  • 23 hours ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

In Person Part Time

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

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Salary for Customer Service Representative Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Customer Service Representatives in Massachusetts offer the following education background
Bachelor's Degree
31.3%
High School or GED
26.7%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.1%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%