Customer Service Representative Jobs in Massachusetts

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Driver / customer service representative

Top Responsibilities: One Call Resolution for customer inquiries Handling inbound calls and providing excellent customer service Processing orders and payments efficiently Required Skills: Call Center...

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Bilingual Customer Service Specialist (Spanish)- Multi Store

  • Sherwin-Williams
  • West Springfield, MA
  • 5 days ago
  • West Springfield, MA
  • 5 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

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Customer Service Representative - UniFirst

  • UniFirst
  • Springfield, MA
  • 2 days ago
  • Springfield, MA
  • 2 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

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Customer Service Fundamentals Career Training Opportunity

  • Year Up United
  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

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Customer Service Fundamentals JOB Training Opportunity

  • Year Up United
  • Boston, MA
  • 30+ days ago
  • Boston, MA
  • 30+ days ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

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Customer Experience Specialist - FT

  • Avis Budget Group
  • East Boston, MA
  • 18 days ago
  • East Boston, MA
  • 18 days ago

$19.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class...

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Customer Experience Specialist - PT

  • Avis Budget Group
  • East Boston, MA
  • 17 days ago
  • East Boston, MA
  • 17 days ago

$21.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class...

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Customer Service Associate

  • The Norfolk Companies
  • Mattapan, MA
  • moments ago
  • Mattapan, MA
  • moments ago

Job Type Full-time Description Love helping people? Ready to be part of something special? Norfolk Hardware & Home Center isn't just another retail job we're a thriving, family-owned business...

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Customer Service Representative - Burlington

  • Nordstrom
  • Burlington, MA
  • 2 hours ago
  • Burlington, MA
  • 2 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

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Retail Store Specialist - (Customer Service/Merchandising) - Part Time

  • Ocean State Job Lot
  • Westborough, MA
  • 2 hours ago
  • Westborough, MA
  • 2 hours ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.00 - $17.25 / hour and...

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Senior Customer Service Representative CVS Health 2.7 ( ) MA (Remote) for later Why you should apply for a job to CVS Health : 62% say women are treated fairly and equally to men 52% say the CEO supports...

Remote

Logistics Coordinator

  • Berean Group International, Inc.
  • Foxborough, MA
  • 2 hours ago
  • Foxborough, MA
  • 2 hours ago

Logistics Coordinator Duration: 0 12 months (Temp to hire ) Process all shipments from factory to customers Process all virtual factory shipments based on partner feedback/information Create...

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Overnight Customer Experience Representative - Boston Logan Airport Enterprise Mobility 3.3 ( ) Boston, MA for later Why you should apply for a job to Enterprise Mobility : 61% say women are...

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Customer Service Print Project Coordinator in Westford

  • Energy Jobline ZR
  • Westford, MA
  • 3 hours ago
  • Westford, MA
  • 3 hours ago

Position Summary The Customer Service Representative is responsible for evaluating client product needs, selling appropriate solutions, cross-selling the various services and products of the company...

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Customer Service Representative in Ipswich

  • Energy Jobline ZR
  • Ipswich, MA
  • 3 hours ago
  • Ipswich, MA
  • 3 hours ago

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global...

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Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

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Salary for Customer Service Representative Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Customer Service Representatives in Massachusetts offer the following education background
Bachelor's Degree
31.3%
High School or GED
26.7%
Associate's Degree
16.3%
Vocational Degree or Certification
12.9%
Master's Degree
8.1%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%