Customer Service Representative Jobs in Massachusetts

1-15 of 543 Jobs
Smyth Companies

CUSTOMER SERVICE MANAGER

Join a Team That Brings Brands to Life — Be a Leader in Exceptional Customer Experience! At Smyth-Wilmington, we take pride in more than just printing labels — we bring our customers’ packaging to...

Driver / customer service representative

Top Responsibilities: One Call Resolution for customer inquiries Handling inbound calls and providing excellent customer service Processing orders and payments efficiently Required Skills: Call Center...

Customer Advocate

  • South Yarmouth, MA
  • 30+ days ago
  • South Yarmouth, MA
  • 30+ days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Shift Manager

  • Medford, MA
  • 12 days ago
  • Medford, MA
  • 12 days ago

Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Medford, MA Address: 3850 Mystic Valley Parkway Pay: $21 -...

Retail Customer Service Associate

  • Waltham, MA
  • 1 hour ago
  • Waltham, MA
  • 1 hour ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Eyewear Customer Service/Sales Advisor

  • Belmont, MA
  • 1 hour ago
  • Belmont, MA
  • 1 hour ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative

  • Wilmington, MA
  • 13 hours ago
  • Wilmington, MA
  • 13 hours ago

Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams...

Customer Service Specialist

  • Franklin, MA
  • 14 hours ago
  • Franklin, MA
  • 14 hours ago

Now Hiring: Customer Service Specialist (Email Customer Service) Location: Franklin, MA Pay: $22-25/hour Schedule: Full-Time | MondayFriday, 8:00 AM 4:30 PM | Onsite Key Responsibilities and...

Customer Care Representative

  • Brockton, MA
  • 14 hours ago
  • Brockton, MA
  • 14 hours ago

Call center experience is required. PHYSICAL REQUIREMENTS: Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone....

Part Time Customer Service and Sales Associate

  • West Springfield, MA
  • 14 hours ago
  • West Springfield, MA
  • 14 hours ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Client Service Representative $22/HR - HYBRID SCHEDULE

  • Quincy, MA
  • 19 hours ago
  • Quincy, MA
  • 19 hours ago

IMMEDIATE CLIENT SERVICE REPRESENTATIVE NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST LUXURY TRAVEL/PRIVATE JET ORGANIZATIONS IN THE AREA FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCMENT QUINCY,...

Customer Service Representative

  • Marlborough, MA
  • 20 hours ago
  • Marlborough, MA
  • 20 hours ago

The Customer Service Representative will serve customers by providing order confirmation, product and pricing information along with providing resolution in the event a credit, rebill or return is required...

Customer Service & E-Commerce Supervisor - Full Time

  • Sudbury, MA
  • 22 hours ago
  • Sudbury, MA
  • 22 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Customer Service Representatives in Massachusetts offer the following education background
Bachelor's Degree
31.2%
High School or GED
26.8%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%