Call Center Manager Jobs in Massachusetts
Overview Call Center Manager Location: Boxborough, MA Join the Heritage Legacy - Lead with Purpose Heritage Home Service is seeking a Call Center Manager who thrives in a dynamic environment, leads...
Job Listing ID: 4314064 Job Title: Retirement Call Center Manager Application Deadline: Open Until FilledJob Location: Salem Date Posted: 07/19/2025Hours Worked Per Week: Not Provided Shift: Not Provided...
Remote Work**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work from home environment...
Remote WorkBachelor's Degree in a related field or equivalent experience preferred.Minimum 3 years of call center experience, 1 year in a leadership role required....
Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare...
Position Summary: The Pharmacy Call Center Coordinator serves as the primary telephone contact point between patients and the pharmacy care team. This position is responsible for managing patient...
Job Details Job Location: 57 INTERLAKEN RD - STOCKBRIDGE, MA Position Type: Full Time Salary Range: Undisclosed Job Shift: Any Description POSITION SUMMARY The Call Center Supervisor plays a vital...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Position Title: Call Center Team Lead Level III Department: Call Center Supervisor: Call Center Supervisor Status/Hours per week: Non-exempt / 40 hours Primary Function: Provide exceptional and...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Massachusetts
Highest Education Level
Call Center Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- New Hire Training
- Expediting
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Point-of-Sale System
- Client Services
- Resolution
- Claims
- Merchandising
- Team Leading
- Customer Satisfaction
- Performance Management
- Leadership Development
- People Management
- Cashier Skills
- Accounts Receivable
- Problem Resolution
- Referrals
- Staffing
- Collections
- Retail
- Process Improvement
- Military Background
- High School Diploma
- Listening
- Customer Relationship Management
- Driving
- Investigation
- Collaboration
- Telephone Skills
- Mentoring
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Multitasking
- English
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills