Call Center Representative Jobs in Massachusetts

1-15 of 32 Jobs
Direct Apply

Call Center Representative - 24 hours/week

  • Emerson Health
  • Concord, MA
  • 5 days ago
  • Concord, MA
  • 5 days ago

Call Center Representative - 24 hours/week Job Ref: 33246 Category: Clerical & Administrative Support Location: 133 Old Road to Nine Acre Corner, Concord, MA 01742 Department: Service Response Center...

In Person

Call Center Representative - Part-time

  • Opus Inspection
  • Shrewsbury, MA
  • 1 day ago
  • Shrewsbury, MA
  • 1 day ago

Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Office Location: Shrewsbury, Massachusetts (80% remote schedule after on-site training is complete) Rate:...

In Person Part Time

Call Center Representative

  • Berkshire Bank
  • Medford, MA
  • 4 days ago
  • Medford, MA
  • 4 days ago

Division: Retail Banking Department: Call Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual compensation within the pay range will be decided...

In Person

Contact Center Representative - per diem R38661

  • Baystate Health
  • Holyoke, MA
  • 5 days ago
  • Holyoke, MA
  • 5 days ago

Req#: R38661 Category(s): Administrative Support, Call Center Full Time / Part Time: Per Diem Shift: First Note: The compensation range(s) in the table below represent the base salaries for all...

In Person

Contact Center Representative - per diem

  • Baystate Health
  • Holyoke, MA
  • 6 days ago
  • Holyoke, MA
  • 6 days ago

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary...

In Person

Call Center Representative

  • Wentworth-Douglass Hospital
  • Lawrence, MA
  • 6 days ago
  • Lawrence, MA
  • 6 days ago

We are seeking a full-time, 40-hour Call Center Representative to join our team!...

In Person

Sr. Client Relations Specialist - PA-CRM-Q1-2026-R001

  • SS&C Technologies
  • Braintree, MA
  • 7 days ago
  • Braintree, MA
  • 7 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Hybrid

Call Center Associate

  • Renewal by Andersen | Esler Companies
  • Framingham, MA
  • 10 days ago
  • Framingham, MA
  • 10 days ago

Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....

Remote

Senior Associate, Client Relations Specialist - HYBRID

  • SS&C Technologies
  • Boston, MA
  • 12 days ago
  • Boston, MA
  • 12 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Hybrid

Remote Call Center Representative $18.50/HR

  • TEKsystems
  • Boston, MA
  • 19 days ago
  • Boston, MA
  • 19 days ago

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...

Remote

Call Center Representative

  • Kelly Services Inc.
  • Chelmsford, MA
  • 28 days ago
  • Chelmsford, MA
  • 28 days ago

To get job alerts sign in or get started --> GET JOB ALERTS Share this job Copied url Link Copied --> Similar Jobs Call Center Representative Chelmsford, MA, US Office $$27.00/hour --> To save a job...

In Person

Call Center Representative

  • Chelmsford, MA
  • 28 days ago
  • Chelmsford, MA
  • 28 days ago

Job Summary: - Responsible for being 100 available to answer and respond to a high volume of inbound phones calls. - Processing orders by Phone, Fax and Email via the ORACLE database...

In Person

Associate Client Relations Specialist

  • SS&C Technologies
  • Boston, MA
  • 30+ days ago
  • Boston, MA
  • 30+ days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Hybrid

Associate Manager, Financial Client Relations Specialist

  • SS&C Technologies
  • Waltham, MA
  • 30+ days ago
  • Waltham, MA
  • 30+ days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Hybrid

Temporary Customer Care Associate

  • Beacon Hill Staffing Group, LLC
  • Boston, MA
  • 45+ days ago
  • Boston, MA
  • 45+ days ago

Our client, a leading insurance organization, is seeking a Temporary Customer Care Associate to support auto insurance customers in a fast-paced, service-driven environment. This is a 3+ month...

In Person Temporary

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...

Salary for Call Center Representative Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Massachusetts offer the following education background
High School or GED
32.4%
Bachelor's Degree
25.5%
Associate's Degree
17.2%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%