Call Center Representative Jobs in Massachusetts

1-15 of 35 Jobs

Call Center Representative- Boston Logan Airport Enterprise Mobility 3.3 ( ) Boston, MA for later Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and equally...

In Person

Non-Clinical - Administrative Call Center Agent

  • Aya Healthcare
  • Worcester, MA
  • 1 day ago
  • Worcester, MA
  • 1 day ago

Aya Healthcare has an immediate opening for a Travel Non-Clinical - Administrative Call Center Agent job in Worcester, Massachusetts paying $658.00 to $887.00 weekly. This is a 13-week contract...

In Person Contract

Patient Experience Representative- Call Center (hybrid) Boston Children's Hospital

  • Boston Children's Hospital
  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...

Hybrid

Patient Experience Representative- Call Center (hybrid)

  • Boston Children's Hospital
  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...

Hybrid

Call Center Representative II

  • The Longwood Collective
  • Boston, MA
  • 7 days ago
  • Boston, MA
  • 7 days ago

Position Overview: MASCO Services is looking for a Call Center Representative II to join our award-winning team!...

In Person

Contact Center Representative

  • Bristol County Savings Bank
  • Taunton, MA
  • 8 days ago
  • Taunton, MA
  • 8 days ago

Position: Contact Center Representative Job Type: Part Time Location: Taunton, MA Department: Retail Reports To: Contact Center Supervisor Weekly Shift as followed: Evening Weekday Shifts, 3 days...

In Person

Call Center Agent Worcester, MA

  • Amergis Healthcare Staffing
  • Worcester, MA
  • 12 days ago
  • Worcester, MA
  • 12 days ago

Amergis Healthcare Staffing is partnered with a much-respected facility in Worcester, MA who is currently seeking a qualified Call Center Agent to assist them on a contractual basis. Details of...

In Person

Call Center Customer Service Representative

  • Kelly Services
  • Stoughton, MA
  • 15 days ago
  • Stoughton, MA
  • 15 days ago

center experience Strong Microsoft Office and data entry skills Ability to work professionally and compassionately with diverse populations Dependability, punctuality, and a team-oriented attitude...

In Person

Call Center Agent

  • Axelon Services Corporation
  • Worcester, MA
  • 20 days ago
  • Worcester, MA
  • 20 days ago

Schedule: Friday, Saturday, Sunday, Monday MISC DETAILS: *Teams interviews *Dress code is business casual, no jeans *Job Requirements - Bachelor's degree in HR, Psychology, or Sociology. OVERVIEW...

In Person

Call Center Representative - Norwood

  • Rockland Trust
  • Norwood, MA
  • 21 days ago
  • Norwood, MA
  • 21 days ago

At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives....

In Person

Call Center Representative - Lowell

  • Rockland Trust
  • Lowell, MA
  • 21 days ago
  • Lowell, MA
  • 21 days ago

At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives....

In Person

Call Center Representative - Plymouth

  • Rockland Trust
  • Plymouth, MA
  • 21 days ago
  • Plymouth, MA
  • 21 days ago

At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives....

In Person

Bilingual Call Center Representative (English/Spanish)

  • Opus Inspection
  • Shrewsbury, MA
  • 21 days ago
  • Shrewsbury, MA
  • 21 days ago

Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Office Location: Shrewsbury, Massachusetts (80% remote schedule after on-site training is complete) Rate:...

In Person Part Time

Call Center Specialist II Crisis Services 32hrs

  • UMass Memorial Health
  • Worcester, MA
  • 22 days ago
  • Worcester, MA
  • 22 days ago

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Schedule Details: Friday, Monday, Saturday, Sunday Scheduled Hours: 3:00p-11:30p Shift: 2...

In Person Part Time

Call Center Specialist II Crisis Services 40hrs

  • UMass Memorial Health
  • Worcester, MA
  • 22 days ago
  • Worcester, MA
  • 22 days ago

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Schedule Details: Monday, Sunday, Thursday, Tuesday, Wednesday Scheduled Hours:...

In Person Part Time

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...

Salary for Call Center Representative Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Massachusetts offer the following education background
High School or GED
32.5%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%