Call Center Representative Jobs in Massachusetts

1-15 of 43 Jobs

Patient Access Rep - Call Center - Amesbury

  • Beth Israel Lahey Health
  • Amesbury, MA
  • 23 hours ago
  • Amesbury, MA
  • 23 hours ago

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Call Center - Amesbury. Monday8:00 am - 4:30 pmTuesday 8:00 am - 4:30...

In Person

Patient Access Rep - Call Center - Amesbury

  • Beth Israel Lahey Hospital
  • Cambridge, MA
  • 2 days ago
  • Cambridge, MA
  • 2 days ago

When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Call Center - Amesbury. Monday8:00 am - 4:30 pm Tuesday 8:00 am - 4:30 pm...

In Person

Temporary Customer Care Associate

  • Beacon Hill Staffing Group
  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Temporary Customer Care Associate (boston: boston/cambridge/brookline) Beacon Hill Staffing Group compensation: Up to $21 per hour employment type: job title: Temporary Customer Care Associate Our...

In Person Temporary

Call Center Agent

  • Spire Orthopedic Partners
  • North Chelmsford, MA
  • 3 days ago
  • North Chelmsford, MA
  • 3 days ago

Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving...

In Person

Call Center Agent Part Time

  • Spire Orthopedic Partners
  • Peabody, MA
  • 3 days ago
  • Peabody, MA
  • 3 days ago

HOURS: Monday, Tuesday: 8-4, Tuesday 8-1 Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational...

In Person Part Time

Call Center Representative

  • Berkshire Bank
  • Pittsfield, MA
  • 3 days ago
  • Pittsfield, MA
  • 3 days ago

Division: Retail Banking Department: Call Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual compensation within the pay range will be decided...

In Person

Call Center Representative - Brockton

  • Rockland Trust
  • Brockton, MA
  • 3 days ago
  • Brockton, MA
  • 3 days ago

At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives....

In Person

Call Center Representative - Franklin

  • Rockland Trust
  • Franklin, MA
  • 3 days ago
  • Franklin, MA
  • 3 days ago

At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives....

In Person

Part Time Market Research Call Center Representative

  • Waltham, MA
  • 3 days ago
  • Waltham, MA
  • 3 days ago

A major market research facility is looking to hire call center representatives to work in our phone room....

In Person Part Time

Call Center Representative

  • Wentworth-Douglass Hospital
  • Northampton, MA
  • 5 days ago
  • Northampton, MA
  • 5 days ago

We are seeking a full-time, 40-hour Call Center Representative to join our team!...

In Person

Call Center Representative Level 1 (Temporary)-Spanish

  • UCHC | Upham's Corner Health Center
  • Boston, MA
  • 8 days ago
  • Boston, MA
  • 8 days ago

Position Title: Call Center Representative Level I Department: Reception/Support Services Supervisor: Call Center Supervisor Hours per week: 40 Pay Range: The expected base pay for the position is $18...

In Person Temporary

Call Center Specialist, Harrington Hospital, Southbridge - 40 Hours, Days

  • UMass Memorial Health Care
  • Southbridge, MA
  • 9 days ago
  • Southbridge, MA
  • 9 days ago

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range:...

In Person Full Time

EOC Call Center Specialist

  • Clean Harbors
  • Duxbury, MA
  • 10 days ago
  • Duxbury, MA
  • 10 days ago

Clean Harbors is seeking an Emergency Call Center Representative in Norwell, MA to join our safety conscious team....

In Person

Call Center Associate

  • Renewal by Andersen | Esler Companies
  • Northborough, MA
  • 11 days ago
  • Northborough, MA
  • 11 days ago

Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....

Remote

Call Center Associate 2nd Shift

  • Renewal by Andersen | Esler Companies
  • Northborough, MA
  • 11 days ago
  • Northborough, MA
  • 11 days ago

Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....

Remote

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...

Salary for Call Center Representative Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Call Center Representative positions.



Highest Education Level

Call Center Representatives in Massachusetts offer the following education background
High School or GED
32.5%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%