Call Center Representative Jobs in Massachusetts
. + Demonstrates ownership of the customer issue by providing one call resolution: + Makes every reasonable attempt to resolve the customers issue and exhausts all other solutions before escalating...
Working under the supervision of the Call Center and Onboarding team supervisor, the Call Center technician will act as the first point of contact for those who currently utilize our pharmacy...
This is a M-F part time position (5 hour shifts between hours of 8a-5p) with the potential to transition to Full Time. The Call Center Agent/Office Administrative Assistant primary responsibility...
Our client, a leading player in the E-Commerce sector, is seeking a Customer Care Call Center Associate to join their team. As a Customer Care Call Center Associate, you will be part of a dynamic...
Three or more years of previous customer service /call center experience and two years of supervisory experience. Spanish Bilingual preferred...
Paramount Placement 4.7 Call Center Representative Sign in to apply Swansea, MA Sign in to apply Growing company that is currently looking to hire 5+ Call Center Representative for INTERNAL positions...
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
We are seeking a full-time, 40-hour Call Center Representative to join our team!...
Overview Do you have a passion for service, a curiosity for technology, and love to solve problems? If so, WELCOME HOME to a career with Jordan's Furniture! We are looking for motivated, problem...
Call Center Representative Remote R37979 Full-Time Holyoke, MA Posted 5 days ago Call Center - Baystate Health Req#: R37979 Category(s): Administrative Support, Call Center Full Time / Part Time: Full-Time...
Remote WorkOverview Do you need a part time schedule and have a passion for service, a curiosity for technology, and love to solve problems? If so, WELCOME HOME to a career with Jordan's Furniture! We are...
Harvey Waste & Recycling, a Waste Connections Company is looking for a High Energy Bilingual Call Center Representative to join the team at our Hauling location in New Bedford, MA. Why Choose Us?...
Apply Job Type Full-time Description Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities...
About ClearGov Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing, venture-funded SaaS company that offers a...
Remote WorkCustomer service and/or call center experience required 4. Healthcare setting experience strongly preferred 5....
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Massachusetts
Required or preferred licenses and certifications for Call Center Representative positions.
Highest Education Level
Call Center Representatives in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Compensation and Benefits
- Inside Sales
- Courteous
- Resolution
- Claims
- Customer Satisfaction
- Accounts Receivable
- Problem Resolution
- Technical Support
- Energetic
- Inbound/Outbound Calling
- Staffing
- Collections
- Account Management
- Microsoft Windows
- High School Diploma
- Listening
- Troubleshooting
- Driving
- Verbal Communication
- Negotiation
- Microsoft Outlook
- Punctual
- Typing
- Conflict Resolution
- Collaboration
- Telephone Skills
- Investigation
- Interpersonal Skills
- Microsoft PowerPoint
- Problem Solving
- Team Building
- Multitasking
- English
- Spanish
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills