Call Center Manager Jobs
- Raise - find a more meaningful working experience
- Phoenix, AZ
- 1 hour ago
- Phoenix, AZ
- 1 hour ago
Qualifications: * Bachelor's degree in Communications, Social Studies, Legal field preferred but not required (could be substituted by relevant job experience. * Call center experience required....
In Person- Consolidated Communications
- The Woodlands, TX
- 5 hours ago
- The Woodlands, TX
- 5 hours ago
Major Duties Classification: Exempt, Non-Bargaining Lead a team of Call Center Representatives to successfully implement high customer service standards and monitor progress against plan....
In Person- GW Medical Faculty Associates
- Arlington, VA
- 5 hours ago
- Arlington, VA
- 5 hours ago
Position Summary Has authority for personnel actions and oversees most day to day operations of group. Assist with coordinating changes in the schedule with the different members of the team to...
In PersonOverview Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge software solutions that drive mission...
RemoteCustomer Experience Supervisor I - Wstfld @ Franklin Pk
- JC Penney
- Toledo, OH
- 6 hours ago
- Toledo, OH
- 6 hours ago
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service,...
In Person2+ years of call center experience, including a lead or senior CSR role Strong communication, coaching, and problem-solving skills Ability to remain calm and professional in high-volume or high-stress...
In PersonTITLE: Client Service Supervisor LOCATION: Delmar REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Wednesday...
In PersonRetail-Customer Experience Manager-FT
- Michaels Stores
- Bee Caves, TX
- 19 hours ago
- Bee Caves, TX
- 19 hours ago
Store - AUS-BEE CAVES, TXDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In PersonCustomer Experience Supervisor
- AIT Worldwide Logistics
- Palatine, IL
- 21 hours ago
- Palatine, IL
- 21 hours ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
In PersonCall Center Manager Mortgage / Debt / Timeshare Experience Preferred
- Rockport Global Properties
- Palm Coast, FL
- 23 hours ago
- Palm Coast, FL
- 23 hours ago
job title: Call Center Manager relocation assistance available We are hiring a Call Center Manager to build and scale a phone sales operation in the vacation and consumer finance space....
RemoteOR High School Diploma, GED, or equivalent. 2 plus years of experience working in call center operations or patient registration. 6 plus months of experience and proficiency in using Microsoft Office...
In Person InternshipSr Call Center Manager (Little Rock, AR)
- Maximus
- Little Rock, AR
- 1 day ago
- Little Rock, AR
- 1 day ago
. - Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored. - Monitor performance goals and objectives for the call center...
In PersonTrack calls, monitor abandonment rates, and ensure representative accountability. Ensure compliance and accuracy of data entry and policy structure....
In PersonRetail Customer Experience Supervisor Full Time NOW HIRING
- TJX
- Sarasota, FL
- 1 day ago
- Sarasota, FL
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In Person Full TimeJob Requirements: This position requires 3-4 years of Call Center experience. This position requires 3-4 years of FMLA, State Leaves, Disability and HR. 1+ years of Supervisor experience....
In PersonCall Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs Nationwide
Highest Education Level
Call Center Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Workforce Management
- Call Center Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Talent Development
- Retail Management
- Point-of-Sale System
- Courteous
- Resolution
- Merchandising
- Cashier Skills
- Customer Satisfaction
- Calendar Management
- Problem Resolution
- People Management
- Onboarding
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Friendliness
- Team Management
- Salesforce
- Listening
- Collaboration
- Decision Making
- Data Entry
- Driving
- Coaching
- Mentoring
- Policy Development
- Quality Assurance
- Telephone Skills
- Multitasking
- Critical Thinking
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Time Management
- Leadership
- Communication Skills
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