Call Center Manager Jobs

1-15 of 286 Jobs

Manager - Call Center

  • Glidewell Dental
  • Irvine, CA
  • 1 hour ago
  • Irvine, CA
  • 1 hour ago

Essential Functions : Mentors and guides Call Center staff in addressing difficult or complex customer concerns. Performs Call Center employment actions, such as hiring, training, and...

In Person

Manager, Call Center Operations

  • Inizio
  • 2 hours ago
  • 2 hours ago

RN or PharmD license required Project management experience in healthcare-related setting preferred Five years experience supervising within a Call Center operation....

Remote

Call Center Operations Manager

  • MCI Careers
  • Savannah, GA
  • 4 hours ago
  • Savannah, GA
  • 4 hours ago

Required Minimum 5 years of call center management experience. Associates degree or equivalent combination of education and experience. Strong leadership and staff development skills....

In Person

PBX Call Center Supervisor - Full Time

  • Martin Luther King, Jr. Community Hospital
  • Lakewood, CA
  • 4 hours ago
  • Lakewood, CA
  • 4 hours ago

Reporting to the Manager of Emergency Response and Safety, the Supervisor of PBX is responsible for the day-to-day activities of the PBX Call Center; Specifically oversees the staff and assures...

In Person Full Time

Manager, Call Center - Employee Benefits

  • OneAmerica
  • South Portland, ME
  • 7 hours ago
  • South Portland, ME
  • 7 hours ago

Experience working with Telephony platforms and workforce management systems required....

Remote

Member Service Manager - Call Center

  • New Mexico Educators Federal Credit Union
  • Albuquerque, NM
  • 7 hours ago
  • Albuquerque, NM
  • 7 hours ago

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the...

In Person

Contact Center Supervisor

  • Superior Plus Energy Services
  • MA
  • 7 hours ago
  • MA
  • 7 hours ago

What you bring: Bachelor's and/or 5 years' experience in call center management requiredFlexibility to work between the hours of 7am-8pm, including weekends.Ability to multitask and remain calm under...

In Person

Customer Experience Supervisor

  • The TJX Companies, Inc.
  • Rehoboth Beach, DE
  • 7 hours ago
  • Rehoboth Beach, DE
  • 7 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

In Person

Onsite Call Center Operations Manager

  • Qualfon
  • Highland Park, MI
  • 7 hours ago
  • Highland Park, MI
  • 7 hours ago

OVERVIEW This role will require onsite presence at our facility in the Detroit metro area and demands flexible availability to include evenings and weekends. Are you responsible, eager to provide...

In Person

Customer Service Team Leader

  • Flutter Entertainment PLC
  • Oakwood, OH
  • 8 hours ago
  • Oakwood, OH
  • 8 hours ago

Customer Service Team Leader Starting Salary: 13.90 per hour Your Role in the Team? As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring...

In Person

Call Center Manager/ Enrollment Management

  • LSU
  • Baton Rouge, LA
  • 19 hours ago
  • Baton Rouge, LA
  • 19 hours ago

Call Center Management (35%) Responsible for daily management of the Call Center, including managing the volume of incoming/ outgoing calls and messages regarding Enrollment Management & Student Success...

In Person

Part Time Retail Customer Experience Manager

  • Michaels
  • Irving, TX
  • 20 hours ago
  • Irving, TX
  • 20 hours ago

Store -MSP-Hudson, WIDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

In Person

Customer Service Team Leader

  • Schneider National, Inc.
  • Green Bay, WI
  • 22 hours ago
  • Green Bay, WI
  • 22 hours ago

Job overview: Schneider is seeking a Customer Service Team Leader in Green Bay WI to lead and develop a team of associates. The Operations Team Leader will coach their associates on resolving...

In Person

Contact Center Supervisor

  • Schulte Companies
  • Louisville, KY
  • 1 day ago
  • Louisville, KY
  • 1 day ago

Schulte Companies is seeking a dynamic, service-oriented Contact Center Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our...

In Person

Retail Customer Experience Supervisor Retail Customer Experience Supervisor

  • TJX Companies
  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

Retail Customer Experience Supervisor TJX Companies 3.5 ( ) Boston, MA on company site Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

In Person

Call Center Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Call Center Training Essentials
First call impressions are the new first impressions, and you know what they say about those! The call center training essentials course, takes all its participants on a journey of professionally...

Salary for Call Center Manager Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Managers offer the following education background
Bachelor's Degree
37.9%
High School or GED
19.3%
Associate's Degree
14.6%
Master's Degree
12.6%
Vocational Degree or Certification
11.3%
Some College
3.1%
Doctorate Degree
0.9%
Some High School
0.4%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Managers
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%