Call Center Manager Jobs
Call Center Manager/ Enrollment Management
- LSU
- Baton Rouge, LA
- 3 hours ago
- Baton Rouge, LA
- 3 hours ago
Call Center Management (35%) Responsible for daily management of the Call Center, including managing the volume of incoming/ outgoing calls and messages regarding Enrollment Management & Student Success...
In PersonStore -MSP-Hudson, WIDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In Person- Schneider National, Inc.
- Green Bay, WI
- 5 hours ago
- Green Bay, WI
- 5 hours ago
Job overview: Schneider is seeking a Customer Service Team Leader in Green Bay WI to lead and develop a team of associates. The Operations Team Leader will coach their associates on resolving...
In PersonSchulte Companies is seeking a dynamic, service-oriented Contact Center Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our...
In PersonRetail Customer Experience Supervisor Retail Customer Experience Supervisor
- TJX Companies
- Boston, MA
- 8 hours ago
- Boston, MA
- 8 hours ago
Retail Customer Experience Supervisor TJX Companies 3.5 ( ) Boston, MA on company site Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
In PersonHealthcare call center experience preferred. One year PMS Contact Center Supervisor I experience required....
In Person- Bath Concepts Independent Dealers
- Phoenix, AZ
- 9 hours ago
- Phoenix, AZ
- 9 hours ago
our in-house call center operations....
In Person[Job Description] A globally recognized Food & Beverage company is currently hiring for a Contact Center Supervisor. As a Supervisor of Contact Center Management, the employee will be responsible...
Hybrid ContractDispatch Manager for Call Center
- Cali First Remodel INC.
- Los Angeles, CA
- 9 hours ago
- Los Angeles, CA
- 9 hours ago
Center Manager with 1-Year Experience Overseeing Department We are seeking a highly organized and motivated Dispatch Manager for our Call Center Appointment Setter team....
In PersonPOSITION SUMMARY The Reservations Supervisor is primarily responsible for overseeing the day to day operations of the Reservations Department, ensuring that agents are following procedures and...
In PersonCall Center Operations Manager
- Transdevna
- New Carrollton, MD
- 15 hours ago
- New Carrollton, MD
- 15 hours ago
Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations Manager....
In Person- Citigroup Inc.
- San Antonio, TX
- 15 hours ago
- San Antonio, TX
- 15 hours ago
The Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall...
In Personcenter experience with progression through elevated roles 2+ years of experience leading call center agents OR supporting agents in an elevated agent role Expert customer service skills and aptitude...
In PersonProgram Specific Requirements : - Experience in state based Health Benefits Exchange preferred - Knowledge of Medicaid programs preferred - Call Center experience required - Experience managing large...
In PersonCustomer Experience Supervisor (Contact Center)
- SAG-AFTRA
- Los Angeles, CA
- 1 day ago
- Los Angeles, CA
- 1 day ago
Overview Who We Are SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the...
In PersonCall Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs Nationwide
Highest Education Level
Call Center Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Call Center Management
- Workforce Management
- Service Sales
- Escalation Management
- Call Center Experience
- Inbound
- Claims Processing
- Bank Deposits
- New Hire Training
- Talent Development
- Retail Management
- Point-of-Sale System
- Courteous
- Resolution
- People Management
- Merchandising
- Cashier Skills
- Onboarding
- Performance Management
- Customer Satisfaction
- Calendar Management
- Health Care
- Problem Resolution
- Accounts Receivable
- Referrals
- Staffing
- Retail
- High School Diploma
- Decision Making
- Driving
- Military Background
- Listening
- Events
- Collaboration
- Telephone Skills
- Coaching
- Reporting
- Mentoring
- Spanish
- Critical Thinking
- Quality Assurance
- Policy Development
- Multitasking
- Sales
- Staff Supervision
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
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