Call Center Manager Jobs in District of Columbia
General Summary of Position MedStar Washington Hospital Center has a part-time, evening weekend opportunity for a Call Center Coordinator. This position collaborates with the departmental...
Contact Center Supervisor - Senior (Bilingual)
- Washington, DC
- 45+ days ago
- Washington, DC
- 45+ days ago
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and...
Program Manager - Call Center Data Collection
- Washington, DC
- 45+ days ago
- Washington, DC
- 45+ days ago
Program Manager - Call Center Data Collection Program Washington, DC Description Manhattan Strategy Group (MSG), a leading management consulting firm, is seeking a dynamic and experienced Program...
Demographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in District of Columbia
Highest Education Level
Call Center Managers in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Annuities
- Service Standards
- Service Sales
- Expediting
- New Hire Training
- Call Center Experience
- Inbound
- Call Center Management
- Workforce Management
- Talent Development
- Retail Management
- Courteous
- Client Services
- Resolution
- Performance Management
- Claims
- Merchandising
- Customer Satisfaction
- Leadership Development
- Accounts Receivable
- People Management
- Liaison
- Referrals
- General Office Duties
- Retail
- Staffing
- Implementation
- Process Improvement
- Military Background
- Listening
- Driving
- Verbal Communication
- Investigation
- Typing
- Collaboration
- Telephone Skills
- Documentation
- Mentoring
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Microsoft PowerPoint
- Microsoft Office
- Multitasking
- Team Building
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
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