Customer Service Analyst Jobs in District of Columbia
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1 Jobs
Service desk or call center experience preferred. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!...
Demographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Local
National
689,545
23,743
Customer Service Analyst Online Courses and Training Opportunities
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Salary for Customer Service Analyst Jobs in District of Columbia
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in District of Columbia offer the following education background
Bachelor's Degree
36.8%
High School or GED
20.5%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in District of Columbia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Service Management
- Customer Success
- Call Center Experience
- Call Center Management
- Help Desk Support
- Printing
- Retail Sales
- Client Services
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Administrative Skills
- Energetic
- Account Management
- Billing
- Finance
- Retail
- Procurement
- High School Diploma
- Salesforce
- Customer Relations
- Troubleshooting
- Process Improvement
- Analytical Skills
- Auditing
- Customer Relationship Management
- Punctual
- Documentation
- Conflict Resolution
- Collaboration
- Telephone Skills
- Reporting
- Inventory Management
- Flexibility
- Filing
- Microsoft PowerPoint
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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