Call Center Representative Jobs in District of Columbia
Strong communicator with ability to resolve customer inquiries with a one-call resolution. Understand and follow escalation procedures. Understand and follow appeasement procedures....
Reiter, Hill & Johnson is seeking a full-time Call Center Representative for our Washington, D.C. location....
Our client, a social services association, is looking for an evening Call Center Specialist to join their team in DC. Responsibilities include handling information requests via phone, email, and...
Temporary Contact Center Representative - 3rd Shift Part Time
- Washington, DC
- 16 days ago
- Washington, DC
- 16 days ago
Location: Media, PA Schedule: 3rd Shift 3:00 AM - 7:00AM (20 hours/week, 7-day availability) Position Summary: The Wawa Contact Center handles contacts from our Customers and Store Associates...
Remote WorkCall Center Representative II (Mutual Funds, Inbound)
- Washington, DC
- 30+ days ago
- Washington, DC
- 30+ days ago
Company: SS&C Technologies Location: DC Career Level: Associate Industries: Technology, Software, IT, Electronics Description As a leading financial services and healthcare technology company...
Demographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in District of Columbia
Required or preferred licenses and certifications for Call Center Representative positions.
Highest Education Level
Call Center Representatives in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Client Support
- Call Center Experience
- Inbound
- Inside Sales
- Courteous
- Resolution
- Claims
- Customer Satisfaction
- Accounts Receivable
- Problem Resolution
- Technical Support
- Inbound/Outbound Calling
- Staffing
- Collections
- Account Management
- Microsoft Windows
- High School Diploma
- Listening
- Troubleshooting
- Driving
- Verbal Communication
- Negotiation
- Microsoft Outlook
- Punctual
- Typing
- Conflict Resolution
- Investigation
- Collaboration
- Telephone Skills
- Interpersonal Skills
- Data Entry
- Microsoft PowerPoint
- Problem Solving
- Team Building
- Multitasking
- English
- Spanish
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Communication Skills
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