Help Desk Manager Jobs in Hedgesville, WV
Warehouse Deskside Support Technician
- Insight Global
- Hagerstown, MD (20 miles from Hedgesville, WV)
- 45+ days ago
- Hagerstown, MD (20 miles from Hedgesville, WV)
- 45+ days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
In PersonDemographic Data for Hedgesville, WV
Moving to Hedgesville, WV? Find some basic demographic data about Hedgesville, WV below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Hedgesville, WV
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hedgesville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Systems Center Configuration Manager
- Healthcare IT
- Remote Support
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- IT Service Management
- Windows Server
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Staffing
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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