Help Desk Manager Jobs in West Virginia
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1 Jobs
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
Demographic Data for West Virginia
Moving to West Virginia? Find some basic demographic data about West Virginia below.
Local
National
1,793,392
34,659
Help Desk Manager Online Courses and Training Opportunities
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Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in West Virginia
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in West Virginia offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in West Virginia
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Virus Removal
- IT Leadership
- IT Strategy
- Apple OS X
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Application Support
- Windows OS
- Infrastructure Management
- Mobile Device Management
- Windows 10
- Service Delivery
- Android
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Computer Science
- Incident Management
- MacOS
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Technical Support
- Microsoft Active Directory
- Strategy Development
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Collaboration
- Documentation
- Employee Development
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
- LANDESK
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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