Help Desk Manager Jobs in Danville, WV
Web Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Charleston, WV (24 miles from Danville, WV)
- 8 hours ago
- Charleston, WV (24 miles from Danville, WV)
- 8 hours ago
Provide first line of support, performing initial incident management and triage....
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Danville, WV
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Danville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- Incident Management
- Engineering Management
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Installation
- Resolution
- Agile
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Military Background
- Implementation
- Documentation
- Prioritizing
- Troubleshooting
- Reporting
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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