Help Desk Manager Jobs in Heisson, WA
- Vancouver, WA (14 miles from Heisson, WA)
- 21 days ago
- Vancouver, WA (14 miles from Heisson, WA)
- 21 days ago
operations Experience managing support teams handling remote, phone/Teams-based support across multiple locations Comfortable working in a lower-tech environment focused on desktops, laptops, and tablets...
HybridHelp Desk Manager (IT Manager I)
- Corvel
- Portland, OR (23 miles from Heisson, WA)
- 30+ days ago
- Portland, OR (23 miles from Heisson, WA)
- 30+ days ago
The Help Desk Manager leads the National Help Desk team, ensuring exceptional tier-one support for end users, including password resets, MFA hotline, first-line support for proprietary applications,...
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Heisson, WA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Heisson, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- Systems Center Configuration Manager
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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