Help Desk Manager Jobs in Washington
IT Customer Support Supervisor - Service Desk Supervisor
- State of Washington
- Tumwater, WA
- 2 days ago
- Tumwater, WA
- 2 days ago
The Department of Revenue Information Services division is recruiting for an IT Customer Support Supervisor (IT Customer Support - Senior/Specialist) eager to join our Customer Services organization...
In PersonThis position combines hands-on technical leadership with strategic service management....
In Personoperations Experience managing support teams handling remote, phone/Teams-based support across multiple locations Comfortable working in a lower-tech environment focused on desktops, laptops, and tablets...
Hybrid• Understanding of ITIL service management best practices. • Experience supporting teams operating under NQA-1 or similar quality frameworks....
In PersonPosition: Assistant Manager of Technical Support Location: Redmond, WA FLSA: Exempt Salary: $120,000 - $128,000 SUMMARY The Assistant Manager of Technical Support key responsibilities are supervising...
In PersonIT - Application Support Specialist#25-75682 $20.00-$24.29 per hour Kent, WA All On-site Job Description Description: Application Support Specialist 1 year contract Fully remote. 8 AM - 4 PM EST hours...
RemoteDemographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
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Salary for Help Desk Manager Jobs in Washington
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- Printer Support
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- Problem Management
- IT Leadership
- IT Operations
- IT Strategy
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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