Help Desk Manager Jobs in Washington
Overview The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment....
In Person- Salesforce
- Seattle, WA
- 15 days ago
- Seattle, WA
- 15 days ago
with associated support projects and processes....
In PersonManager, Technical Support Engineering - Agentforce / Data360
- Salesforce
- WA
- 17 days ago
- WA
- 17 days ago
with associated support projects and processes....
In PersonJunior Driver / Deskside Support Technician
- RMS Computer Corporation
- Everett, WA
- 20 days ago
- Everett, WA
- 20 days ago
My client is looking for a Junior Driver / Deskside Support Technician....
In PersonManager, Technical Support Engineering - Agentforce / Data360
- Salesforce.com, Inc.
- Bellevue, WA
- 20 days ago
- Bellevue, WA
- 20 days ago
with associated support projects and processes....
In PersonThis position combines hands-on technical leadership with strategic service management....
In Personoperations Experience managing support teams handling remote, phone/Teams-based support across multiple locations Comfortable working in a lower-tech environment focused on desktops, laptops, and tablets...
HybridPosition: Assistant Manager of Technical Support Location: Redmond, WA FLSA: Exempt Salary: $120,000 - $128,000 SUMMARY The Assistant Manager of Technical Support key responsibilities are supervising...
In PersonDemographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Washington
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Knowledge Management
- Drupal CMS
- IT Service Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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